I want to thank everyone at North Belt automotive for doing a great jo... read more I want to thank everyone at North Belt automotive for doing a great job on my car. They were really fast and professional I brought my car into the shop at 4:40pm Friday(the shop closes at 5). They allowed me to wait inside with my toddler son until my ride came, which unfortunately was running late. They called me by 11:30 Saturday evening. If you needed anything done to your car I would definitely prefer this place!! -Arika Ellis
I had Schiele replace a motor in my 65 F100. I provided the used moto... read more I had Schiele replace a motor in my 65 F100. I provided the used motor to replace the existing one. I was very happy with the result. The mechanic's name was Aaron. As an example of how conscientious he was, he put a little oil in the cylinders and cranked it before actually trying to start it. This was probably a very good idea since the motor hadn't been run in a while. Aaron was willing to explain anything he was doing and didn't seem to mind that I came around often during the work. The project was completed in a timely manner and from my memory, slightly below what the initial estimate was. Keith Morehead
Worst customer service ever. They charged me $70 for a Diagnostic test... read more Worst customer service ever. They charged me $70 for a Diagnostic test that had the same information on it as the emissions test that they had just run on my car. They did add an additional part as a necessary replacement although the part wasn't bad. After a friend pointed out that this part wasn't bad, they stated that it was simply a 'suggestion'. I think they should have been more specific although there was no paperwork to be specific on. I got a receipt for my $70. Autozone's free diagnostic tests at least give you some paperwork. When I expressed my dissatisfaction, I was told that I knew nothing about car repair and I was probably lying about how useful the test was. Riiiiiight. The owner really argued vehemently with me about returning my money so I guess he needs it more than I do. By the fact that he works another job and the run-down appearance of this location, I finally stopped trying to get a refund on the most useless and outrageously stupid diagnostic test I've ever had. If you want to be treated with respect and common courtesy, go somewhere else. If you want a company that believes that the customer is always right, don't go here.
