Got quoted $1600 to put new brakes on an escape. Ridiculously high pr... read more Got quoted $1600 to put new brakes on an escape. Ridiculously high price. Took it somewhere else, got it done for less than half.
Took my car in to get fixed. Was charged a diagnostic fee for the syst... read more Took my car in to get fixed. Was charged a diagnostic fee for the system. They came up with the thermostat. They fixed. But ignored my request to check the AC not working. Took back in and was charged for another diagnostic check. Came up with heater core and another part. Quoted 3400. Found someone just over 1000. I should have never been charged for the second diagnostic check. They failed the first time. Never again. I would zero stars.
Unless my recent service repair (keys) can be addressed via refund I’m... read more Unless my recent service repair (keys) can be addressed via refund I’m probably done with Honest Wrenches. Brought my car here twice, the first time there was a parts issue to repair an air conditioner and you kept my car for nearly five full days waiting on a part. I had to borrow cars and/or Uber the entire time. Communication was great so I figured I’d try you again if I had another issue in the future. The second time (just this week) I had a key issue. When I called in I was told it would be no problem to repair. Turns out it was a problem you couldn’t repair, you couldn’t fix it, AND I was required to pay you over $200 to diagnose that you couldn’t fix it. So I just paid $200 to NOT fix my car. I’d be happy to discuss a refund, which would keep my business at Honest Wrenches in the future. Otherwise, there are a lot of other garages in town.
