Keep up the great work, everyone. We have been longtime customers beca... read more Keep up the great work, everyone. We have been longtime customers because of the fantastic service you never fail to provide. We appreciate everything you do so much! Love the Sotos
Ausom job! I have a few friends and family that are in the trade, unfo... read more Ausom job! I have a few friends and family that are in the trade, unfortunately we not where they could do the work. So I had it done here. I was impressed and so has my friend a family in the trade on the work that was done. Very professional. The manger and Tech. found a fixed things not in the quote! Will use them in the future, they are my new place.
I’m only posting this review because I’ve gotten several emails about ... read more I’m only posting this review because I’ve gotten several emails about reviewing yall. I usually never say anything if I have somthin bad to say. My experience here was pretty terrible. However, I’ll start off by saying the guy at the counter and the attitudes were all great. But when it comes to the service part… that’s a whole other situation. My first impression when I got my car back was it smelled like a sweaty man had been driving it around. Then the radio came on to some super loud hip hop (which I love but obviously not my country presets). I realize that when you change the parts that y’all needed to change that you may have to go drive it around a little to make sure the breaks are working properly. But.. like for real? It smelled SOO nasty. Then as im driving out I notice the breaks were squeaking… they are still squeaking a week later… I love attention to detail so cleaning whatever funk is causing that would have been nice. Lastly, and most importantly, I’m very very conscious of the cosmetic condition of my newer ford mustang. It’s been my dream car since I was a little kid and I finally got one less than a year ago. I don’t race it or push it whatsoever. I have a perfect driving record and never been at fault in any accidents. That’s why I was extremely surprised to see some nasty curb rash on my driver side front AND back rims. Practically new painted rims. So now y’all probably understand why I would never want y’all touching my car ever again. After a $500+ job I would expect a little more care. Really frustrating. Lesson learned… Don’t just go to a repair shop because it’s right across the street from where you live.
