Do NOT allow this wannabe mechanic touch your vehicle! He failed to re... read more Do NOT allow this wannabe mechanic touch your vehicle! He failed to replace a bolt when repairing my control arms and tie rod ends. The car was making a grinding sound. I let Charles know what was going on. He blew me off. The car broke down and was towed to the nearest repair shop where I was informed of the missing bolt and the dangers I faced while driving the car. The control arms was NOT attached to the car, it weight of the car is what was initially holding it together. This fact also shredded the tow front tires, which weren’t yet 2 years old. I informed Charles immediately only to be met with a nasty attitude and yelling. He was offended that I even called him. He denied work done and the timeframe he did it. He lied and denied, then abruptly hung up. He’s not returning phone calls, text or any refund requests. I’ve recently learned he’s been diagnosed with Parkinson’s disease. It’s a strong belief that issues with Parkinson’s could’ve have played a huge factor in the missing bolt. Either he forgot to replace the bolt OR he possibly stripped the bolt, causing it to fall out, because he no longer has a steady hand. Unfortunately, for me, I’m out of money for having to pay someone else to correct his shoddy repair work.
Mr. Walden was awesome. I had a problem with my car and he came a coup... read more Mr. Walden was awesome. I had a problem with my car and he came a couple hours later. Did a diagnostics and got me taken care of. Very honest, nice, and professional. I would recommend him to everyone.
I would not recommend using this company. They are unreliable and igno... read more I would not recommend using this company. They are unreliable and ignorant. First off they quoted me $179 for a new windshield and would be at my house at 6:30. The worker named Jason showed up at 8:15pm almost 3 hours after the quoted appointment. When they took my windshield off they cracked it even more so and put on a windshield that did not fit my car. He continued to curse in front of me and my family and was very disrespectful. Jason claimed they would come back the next morning with a new windshield free of charge, which was not the case. Saturday morning I got a phone call from someone else asking what kind of windshield I needed and said he would call back.. Never heard back from anyone. Saturday evening I was still without windshield and had to rent a car for the weekend, another $200 I wasn't expecting to pay. Sunday afternoon I got another call saying they would be able to replace windshield on Tuesday at the latest.. Now that it is Monday I proceed to call them, told me they would get back with me, 30 minutes later I get a call saying they are having trouble getting a windshield and now it will be $395 more than the first quote and I will have to pay for labor after they told me I wouldn't have to. If you like to be lied to, mistreated and have a ton of time on your hands this is the business for you. If you like reliable, respectful and trustworthy work I WOULD NOT recommend these people if they were the last windshield company on the planet. Sincerely, very aggravated, Lindsay Brown
