Doug Smith is a sad excuse for a mechanic. He treated us like trash wh... read more Doug Smith is a sad excuse for a mechanic. He treated us like trash when we broke down shortly after their oil change, in a 3yr old vehicle with less than 50K miles. I took it to a different mechanic who immediately spotted the issue. Turns out they didn't put the air filter back correctly. When we opened it we found a ton of dirt and leaves which got sucked in and ruined the MAF sensor. This guy acts like he knows everything and swears he looked over everything but he couldn't even listen to me when he was having a hard time starting the car then got mad and walked away only to find the car in his shop asking how it got there. Not the brightest crayon in the box for sure. He claims they have zero responsibility when the fact is, they were the last to be under the hood. I've never seen so much dirt behind a filter before. He has zero empathy let alone the proper knowledge to immediately address the issue. I had tell him how to be a mechanic basically which is sad. After replacing the MAF sensor, I called to let them know. He blatantly lied about the casing not being broken, that he's positive it was put back correctly, yet I have pictures to prove it was not and they even broke part of the casing. He'd rather try to get over on people than be an honest mechanic. Surprised they're stil in business actually. Found lots of poor reviews with his name being mentioned. He must not care at all, thought maybe it was just me but it's clearly not. Wish my lady saw these reviews before blindly going to them for a simple oil change that ended up costing us $400. If you love overpriced and terrible service with a poor attitude, this is your place. If not, DO NOT GO HERE... EVER!
I was very pleased when I was told that the expensive brake repair was... read more I was very pleased when I was told that the expensive brake repair was not a safety issue. There has been a rattling sound when I brake, but it does not bother me if it is not a safety issue. I appreciated the honesty. -Farris Goodrum
Well my battery went out so 1st I have to get an special battery fo... read more Well my battery went out so 1st I have to get an special battery for it 2nd I have to recoded the car Dealership doesn't even know what kind of battery do I need so. I worked close to Wendt motors always seen the place but never stopped to check out so I went there Mr Pete very kindly helped me and he told me what are the things that I have to do it need to get done to the car, he recoded the battery so now no lights on??? He also contacted warranty cuz I needed turbos replaced so didn't work cuz supposedly,my warranty doesn't cover all that but still my bimmer runs like new so I ll save up $$$ to replace them at Wendt motors very professional & specialist on bmw so that's my place
