For 3 years I visited the Tires Plus in Buford, Ga off Sardis Church R... read more For 3 years I visited the Tires Plus in Buford, Ga off Sardis Church Rd. I started questioning the service and honesty after having brakes replaced multiple times. Each time they told me something else was wrong. So I had rotors replaced, brakes were still bad. Went back they said now I needed new calibers,brakes were still bad. Went back again, they said one of the calibers was faulty and needed replacing. My brakes were still now working properly but at this point I had given up assuming it was just old car. Once I started having tire and brakes problem not long after this I went to another shop. I also began looking up my tires plus history to share with the new mechanics. They showed me that not all the calibers were changed (despite me telling tires plus repeatedly that my brakes were not working). And that everything needed to be replaced again. They took me to the back to show me. As I looked at my service history not only did feel I was scammed on work done on my car, but I had purchased a total of 8 tires in 2 to 3 year span (with road hazard) and was now on tires again 9 and 10. Not only is that a ridiculous short time needing tires but they never once gave me free or discount for the road hazard. I have contacted their corporate office. I received one email saying someone would be in touch with me. I have yet to hear back from them. I will say the manager at the location eventually offered to repay the calipers but since the job was not done fully and properly as well as the tire situation I didn't feel this was fair.
Tim was awesome and made life SO much better. Plus he was honest and u... read more Tim was awesome and made life SO much better. Plus he was honest and upfront about costs and what was needed. I liked them so much, I'm bringing my car back down from Maryland to Georgia to have them look at other things this month. :)
This business is located in a very non assuming building. The Custome... read more This business is located in a very non assuming building. The Customer waiting area is very clean, with comfortable seating and very well air conditioned. The owner of the business could not be any more friendly. The tech working on my vehicle was also friendly and knowledgeable. Their price for the repair was extremely, generously low. A lot lower than a quote I received from a franchised Toyota dealership. I brought my daughters car to Elite because of the great work they did the first time. They replaced a radiator on her 2007 Toyota and worked on the power steering system. I'm extremeloy pleased with the quality of work done and the very professional manner in which I was treated. They are now considered "MY GUY".
