I spent a lot of money at this place trying to get my car fixed. Too m... read more I spent a lot of money at this place trying to get my car fixed. Too much in fact, more than I care to admit to because I'm embarrassed by it. My fault really, I should have never allowed these people to con me into thinking I was a friend of theirs. But that's what crooks do right? They con people, they smile in your face and offer a whole lot of friendly talk and persuasion and you just want to believe them and then you do. Next thing you know, the only thing that's really changed is the amount of money you had in the bank and your car is not only still not fixed but actually runs just a little worse than it did before you took it in. And while we're on the subject of not being fixed, every so-called repair I had performed at this shop always came with some sort of issue that would involve me having to take the car back to the shop so they could take three days to fix something that in my opinion should have been done right to start with. I'm at the point now where I'm thinking this was deliberate. You know, keep me coming back over and over, suggestive selling and finding other things wrong, stuff like that. And with me being the trusting type and also the sort of person that likes to give others the benefit of the doubt, I believed them. I genuinely thought they were trying to help, I thought they were different but as of right this very moment I feel as though I couldn't have been more wrong. I can't say I'm much surprised either, I have never met an honest mechanic and I don't think such a thing even exists. But even still, even after I had that inner monologue going off inside my head telling me to just walk away, find someplace else, etc. I still wanted to give them a chance. I spoke with the owner, his wife, a mechanic, another mechanic and could never achieve anything even near satisfactory. In summary I really regret having done business with this place and would advise other against doing so.
Went in for an alignment on my Mercedes AMG. Service tech disappears w... read more Went in for an alignment on my Mercedes AMG. Service tech disappears with my car for 20-30 mins. I ask where is my car? Manager Jason Liechty says he’s doing a high speed test drive. A what? I instantly had a bad feeling because everyone doesn’t know how to drive this car fast without fucking shit up . Aside from that, why are you driving my car fast for a an alignment and disappearing for 20 mins? The guy comes back and puts my car on the lift and a few mins later the manager is showing me a waterfall of coolant coming from my radiator. Unbeknown to him the car was serviced by a Mercedes dealership just last week no oil leaks no coolant leaks no nothing. Manager denies any wrongdoing or responsibility despite HIS guy being the last to drive the car. For all I know he could’ve taken the car around the corner and smashed my radiator in an attempt to get me to buy parts from them because he was on the phone trying to price a new radiator before I even told him to. No way that radiator should fail if driven normally. Somehow they overheated the car and busted my radiator.Then the douche tells me the car has enough coolant in it to drive.Shop should’ve taken responsibility but now is going to have to explain it to a judge. This con artist of a Manager at this location should be replaced and the regional manager isn't any better. Mind you this is the same location that was accused of stealing a woman's handgun from her car.
Tim was awesome and made life SO much better. Plus he was honest and u... read more Tim was awesome and made life SO much better. Plus he was honest and upfront about costs and what was needed. I liked them so much, I'm bringing my car back down from Maryland to Georgia to have them look at other things this month. :)
