I was told that the same tire as the other three tires the vehicle had... read more I was told that the same tire as the other three tires the vehicle had would be ordered, instead when I showed up to pay, it was a different brand than what we agreed on. A call beforehand would’ve been nice to make sure I’m okay with that other brand. Instead I was left with no option, but to accept it. I had to ask why another brand’s tire was installed rather than what we agreed upon? The sales associate said it would take a week or two to get here from California. Why wasn’t I notified via phone/email beforehand??? Instead, deciding to proceed with another option.It’s a shame, I used to love doing business with Extra Mile.
Kiki, Kailey, and Rocco are wonderful.
Great Team, Trusted, reliable service, experienced and knowledgeable, ... read more Great Team, Trusted, reliable service, experienced and knowledgeable, with great communication, explanation of findings and solutions, with a keen eye to detail and review of work performed was completed as recommended. They are my trusted source for all my vehicle’s needs.
