Yesterday I visited Yoder's for the third time. Each time my experien... read more Yesterday I visited Yoder's for the third time. Each time my experience has been great. The work was completed quickly and as promised. The shop is clean and organized. The waiting area is pleasant too. And the people are friendly and polite.
There to collect the money alone. Wouldn’t give a bad review to a busi... read more There to collect the money alone. Wouldn’t give a bad review to a business but can’t hide my experience with this one. Yes, you are here to make money but what about customer experience? It felt I lost my 1400$ and asking me to part away with another 900$ without a single assurance, and a ce that speaks down on customer. Show empathy to your customer, explain issues rather than sounding condescending and asking them “Do you have a better place”. Maybe your father owns the WorkShop. Congratulations retaining your customers with this attitude.
Great customer service, and I love that face that they are female frie... read more Great customer service, and I love that face that they are female friendly.
