Very Dishonest shop... Charge for service that was NEVER provided
This place sucks and I cant recommend against it enough (would give ze... read more This place sucks and I cant recommend against it enough (would give zero stars if it was possible). I took my car there for a very specific noise and gave the owner how to recreate it and where it appeared the noise was coming from. He told me it was something that didn't at all sound like the problem I told him, but I trusted his "professional" judgement. Low and behold, after paying for what he told me what was causing the noise, the noise was still there and I was able to recreate it in less that two blocks of driving. I went back and had to convince him to get in the car with me so I could show him the noise I had originally described. He immediately had his mechanics look at it and fixed it in 5 minutes. Here we have the go-to move for terrible mechanics who take advantage of people and fix something completely unrelated to the original reason you took your car in. something that should've been a $30 diagnostic and quick adjustment of something on the brakes turned into an almost $600 bill. ON TOP OF THAT, my car was unlocked when I got into it and my phone charger and phone mount were gone. So not only is the owner a grade A scammer, he and his employees cant even do the most basic acts like lock their customers cars! TLDR: they'll fix the wrong thing and cost you lots of unnecessary money and they aren't even competent enough to lock car doors. Zero out of five stars and I will only look at this place in disgust when I drive by.
This is now my new "go to" auto service and tire store. Had always use... read more This is now my new "go to" auto service and tire store. Had always used Bluffton Tire but they closed after the business was sold. Today one of my front tires on my Range Rover picked up a nail and I stopped in here to see if they could repair my tire. Was my first visit here but pleased to see Waldo who used to be a service adviser at Bluffton Tire. Waldo said he could get my car in for repair in one hour so instead of waiting I went to lunch and returned in an hour. He took my car right in and had it back to me in about twenty minutes. The nail was short enough that it did not puncture my tire. They checked and adjusted the pressure in all my tires. He said there would be no charge. I would have been happy to pay for the service received and I still would have been extremely happy. They now have a new customer for life. I will have all of my cars serviced here in the future. They even do maintenance services on Range Rovers! Gerry G.
