I was there for a P0130 error. I was told that it was an electrical wi... read more I was there for a P0130 error. I was told that it was an electrical wiring that needed to be replaced near the MAF sensor. The car had the same error code when I picked it up from them weeks later. I was then told that they fixed the problem, but because the ECU isnt communicating, I wont see that they fixed the trouble, which was some bull. Since the price had already reached nearly $700 for something they cant prove they did, I asked for my car. They took me to the garage where I can see my car with the back window down. They proceeded to tell me that the window problem was already there, even though I didn't have any window issues prior to me dropping the car off. I brought the car in for the error code. Now Im being told that I would have to pay an additional $248 to buy a part to roll my back window back up. I refused to pay that and told him that I wasnt paying for something they broke. They brought me back up front to call around for the part that he claim is the problem. The part was well over $300, but the owner didnt want to cover it. Instead, they chose to tell me they could fix it. By fixing the problem, they somehow, rigged the window back up. Since it was raining, I never checked behind them. I didnt realize until a few weeks later, when the sun finally came back out, that my window would not roll down. So not only did they rip me off for over $600, they broke something else, then lied to me about fixing everything. I would NOT trust them to do an oil change. You might leave with a non working AC.
Went in for an alignment on my Mercedes AMG. Service tech disappears w... read more Went in for an alignment on my Mercedes AMG. Service tech disappears with my car for 20-30 mins. I ask where is my car? Manager Jason Liechty says he’s doing a high speed test drive. A what? I instantly had a bad feeling because everyone doesn’t know how to drive this car fast without fucking shit up . Aside from that, why are you driving my car fast for a an alignment and disappearing for 20 mins? The guy comes back and puts my car on the lift and a few mins later the manager is showing me a waterfall of coolant coming from my radiator. Unbeknown to him the car was serviced by a Mercedes dealership just last week no oil leaks no coolant leaks no nothing. Manager denies any wrongdoing or responsibility despite HIS guy being the last to drive the car. For all I know he could’ve taken the car around the corner and smashed my radiator in an attempt to get me to buy parts from them because he was on the phone trying to price a new radiator before I even told him to. No way that radiator should fail if driven normally. Somehow they overheated the car and busted my radiator.Then the douche tells me the car has enough coolant in it to drive.Shop should’ve taken responsibility but now is going to have to explain it to a judge. This con artist of a Manager at this location should be replaced and the regional manager isn't any better. Mind you this is the same location that was accused of stealing a woman's handgun from her car.
5 stars always
