Nissan South, Morrow, GA.recently made fraudulent repair recommendatio... read more Nissan South, Morrow, GA.recently made fraudulent repair recommendations for my vehicle and refused to provide parts that were replaced in the repairs that were completed. I had the vehicle evaluated at Nalley Lexus,Smyrna, to find the exhaust leak needed a bolt tightened (that was visibly hanging) - rather than the $1356.50 repair (Nissan South) and emergency brake required adjustment - $220(Nissan South). I have attempted to resolve this with Mr. Ralph Gray, Service Manager and with Chad Morse, Fixed Operations Director. The only resolution offered was a refund of the $99.00 diagnostic fee for the fraudulent recommendations. They refused to produce proof of the completed repairs as necessary. BBB-Atlanta and Governor's Ofc of Consumer Affairs have alerts for this company. A consumer warning against this facility might save future victims from their fraudulent service recommendations.
Took my car 2000 Chrysler Sebring in for running hot, replaced the tim... read more Took my car 2000 Chrysler Sebring in for running hot, replaced the timing belt, water pump, and "other stuff" that needed replaced. I paid between 600.00-800.00 cash. Less than two months later my car starts running hot again, took it back in to have it looked at because it was doing the very same thing it was when it was taken in the first time. They could not see it then because they didnt have time, drove it home, and took it back today, two days later. I was told the raditor was busted and there was a rod knocking in the motor now, it wasnt knocking two months ago when I gave them all the money I had to fix all the "other things" wrong with it. They totally stated that it was my sons fault because he drove the car, he didnt know it was hot until he drove it and then it started running hot!. They also told us that there were motor mounts that needed replaced when they fixed the other stuff; but I was never led to believe that it was critical that it be fixed right or that it would completely make my car worthless in less than two months, what person would have put that kind of money in a car and not fix something that would tear it up in a few weeks, that doesnt make sence. Money is hard to come by and my husband was in ICU just having had a liver transplant two days before they "fixed" my car. I fell like I was taken for my money, they dont see it that way and that is OK. But I do. If I had been told that motor mounts would have busted the radiator or that '3 of 4' were broken I would have fixed them. How much more could they have been?? They called me to fix something else on it. I obviously signed the receipt stating that motor mounts were broken when I picked up the car, but I remember asking would it cause the motor to fall out and the mechanic said no there was time to fix it, and I sure didnt know it would blow up the motor, he didnt tell me that. The owner graciously make suggestions to me that I could try in order to maybe get back some of "the
