I’m only posting this review because I’ve gotten several emails about ... read more I’m only posting this review because I’ve gotten several emails about reviewing yall. I usually never say anything if I have somthin bad to say. My experience here was pretty terrible. However, I’ll start off by saying the guy at the counter and the attitudes were all great. But when it comes to the service part… that’s a whole other situation. My first impression when I got my car back was it smelled like a sweaty man had been driving it around. Then the radio came on to some super loud hip hop (which I love but obviously not my country presets). I realize that when you change the parts that y’all needed to change that you may have to go drive it around a little to make sure the breaks are working properly. But.. like for real? It smelled SOO nasty. Then as im driving out I notice the breaks were squeaking… they are still squeaking a week later… I love attention to detail so cleaning whatever funk is causing that would have been nice. Lastly, and most importantly, I’m very very conscious of the cosmetic condition of my newer ford mustang. It’s been my dream car since I was a little kid and I finally got one less than a year ago. I don’t race it or push it whatsoever. I have a perfect driving record and never been at fault in any accidents. That’s why I was extremely surprised to see some nasty curb rash on my driver side front AND back rims. Practically new painted rims. So now y’all probably understand why I would never want y’all touching my car ever again. After a $500+ job I would expect a little more care. Really frustrating. Lesson learned… Don’t just go to a repair shop because it’s right across the street from where you live.
I used to drive 30 minutes to Marietta just to go to true automotive. ... read more I used to drive 30 minutes to Marietta just to go to true automotive. Now that they opened up practically down the road I could not be happier. Isaac the manager has definitely carried over the top quality customer service and technicians. As always my car is feeling great. The honesty you get from these people when it comes to pricing and the work being done is amazing. I was told by Isaac the my suspension is starting to get to its age of replacement which is true, he’s on the money. I had two shops try and tell me that with half the mileage I have on the car now. You can’t get honesty like that in many places anymore. Good to have a shop in town that looks out for the customer!!!
DON. OT GO HERE BEWARE DO NOT DO BUSINESS HERE!!!! I literally had to ... read more DON. OT GO HERE BEWARE DO NOT DO BUSINESS HERE!!!! I literally had to call Clayton County Police before this mechanic would allow me to see my invoice. He refused me my invoice AND my property I CALLED THE POLICE. DO NOT TRUST THEM DO NOT GO HERE!!!
