brought my 92 e30 in it on oct 2018 and they did absolutely no work..... read more brought my 92 e30 in it on oct 2018 and they did absolutely no work..quoted me 5000 with 1200 deposit in jan 2019. The quote had things that have already been replaced like ac compressor and and a headgasket that has no miles on it because i changed it my self before i brought it in .. I trimmed the quote down to 1400 and the deposit was 500 i thought that is pretty high...but i paid it..against my better judgement because i could feel the racist mentality when i came into the shop to talk about the repairs to my car in nov 2018 .i believe since they couldn't prey on an uninformed black car owner they chose to let my car sit for 2 months and when i called for an update on feb 13, 2019, they informed me that its best to come get my car and that they haven't done any work
My wife took her Honda in for an oil change at the location. Several ... read more My wife took her Honda in for an oil change at the location. Several months later she went to the Honda dealer for oil change etc. The dealer mechanic showed us the stripped threads for the oil pan - the pan could not be used and had to be replaced. The dealer mechanic noted on the $600 invoice that it had been stripped by the last person to change the oil - Crabapple Exress Oil. I took the oil pan to the Crabapple Express Oil and the manager admitted the threads were stripped but refused to compensate my wife in any way. Ive taken the issue to the Area Manager and was dismissed out of hand. I called corporate but no response. This location and company take no responsibility for errors they admit they made.
repairing a major oil leak and installing a new transmission in my BMW... read more repairing a major oil leak and installing a new transmission in my BMW 750Li…… it was in the hands of a real pro…… The car runs like it did when it was brand new and I am delighted beyond description. Thank you a thousand times over for holding it’s repair to your personal high standards, insisting that it be perfect, rather than just “good enough”. I would be remiss if I didn’t also thank Jon Bailey for his tireless work; working long after everyone else had gone home to their families. He is an excellent example of the dedicated talent you have recruited at G2 Automotive; please thank him for me. And, many thanks to your lovely daughter Chelsea for the fastidious attention to detail, not to mention the personal attention she gave to me and the detailing of my car. Just another excellent example of the dedicated staff you have at G2 Automotive,. Thank you Gary for treating my car like it was your own! Most Sincerely, Daniel W. Bright
