There to collect the money alone. Wouldn’t give a bad review to a busi... read more There to collect the money alone. Wouldn’t give a bad review to a business but can’t hide my experience with this one. Yes, you are here to make money but what about customer experience? It felt I lost my 1400$ and asking me to part away with another 900$ without a single assurance, and a ce that speaks down on customer. Show empathy to your customer, explain issues rather than sounding condescending and asking them “Do you have a better place”. Maybe your father owns the WorkShop. Congratulations retaining your customers with this attitude.
Great customer service, and I love that face that they are female frie... read more Great customer service, and I love that face that they are female friendly.
I took my VW Beetle to Tower twice for them to detect the cause and re... read more I took my VW Beetle to Tower twice for them to detect the cause and repair a very obvious clatter. Both times they failed until ultimately it was revealed that the pistons and valves were butting heads and when they finally clashed, the top half of my engine was destroyed. When I recognized their incompetence and had my car towed to a VW repairman, the repair bill for that catastrophic failure was about $5,500. This could've been avoided had Tower known what they were dealing with. I would not allow Tower to work on another vehicle, come hell or high water.
