For 3 years I visited the Tires Plus in Buford, Ga off Sardis Church R... read more For 3 years I visited the Tires Plus in Buford, Ga off Sardis Church Rd. I started questioning the service and honesty after having brakes replaced multiple times. Each time they told me something else was wrong. So I had rotors replaced, brakes were still bad. Went back they said now I needed new calibers,brakes were still bad. Went back again, they said one of the calibers was faulty and needed replacing. My brakes were still now working properly but at this point I had given up assuming it was just old car. Once I started having tire and brakes problem not long after this I went to another shop. I also began looking up my tires plus history to share with the new mechanics. They showed me that not all the calibers were changed (despite me telling tires plus repeatedly that my brakes were not working). And that everything needed to be replaced again. They took me to the back to show me. As I looked at my service history not only did feel I was scammed on work done on my car, but I had purchased a total of 8 tires in 2 to 3 year span (with road hazard) and was now on tires again 9 and 10. Not only is that a ridiculous short time needing tires but they never once gave me free or discount for the road hazard. I have contacted their corporate office. I received one email saying someone would be in touch with me. I have yet to hear back from them. I will say the manager at the location eventually offered to repay the calipers but since the job was not done fully and properly as well as the tire situation I didn't feel this was fair.
Tim was awesome and made life SO much better. Plus he was honest and u... read more Tim was awesome and made life SO much better. Plus he was honest and upfront about costs and what was needed. I liked them so much, I'm bringing my car back down from Maryland to Georgia to have them look at other things this month. :)
brought my 92 e30 in it on oct 2018 and they did absolutely no work..... read more brought my 92 e30 in it on oct 2018 and they did absolutely no work..quoted me 5000 with 1200 deposit in jan 2019. The quote had things that have already been replaced like ac compressor and and a headgasket that has no miles on it because i changed it my self before i brought it in .. I trimmed the quote down to 1400 and the deposit was 500 i thought that is pretty high...but i paid it..against my better judgement because i could feel the racist mentality when i came into the shop to talk about the repairs to my car in nov 2018 .i believe since they couldn't prey on an uninformed black car owner they chose to let my car sit for 2 months and when i called for an update on feb 13, 2019, they informed me that its best to come get my car and that they haven't done any work
