Took my car to have evaluated. I was told that my engine was bad and n... read more Took my car to have evaluated. I was told that my engine was bad and needed to be replaced. He said he would be swapp my engine out with a engine close to the same miles I had on my car. So I agreed to have my engine changed. This would have been a good time to tell me that it's only 30 days on a used engine. but he did not disclose this information to me. He went and got the car emissions done and told me he had been driving my car and it was running fine. Two days later and paying 4081.00 I pick my car up it seemed fine. I wasn't able to test drive the car because of Covid the DMV was closed. so it was close to three months until I was able to get a tag for car. I finally got the tag and drove the car, I noticed a pull from the car when I put the car in drive, it snatched into gear. I took car back and the mechanic RL adjusted something on the engine so that took care of the problelm. Still didn't informe me about 30 days for a used engine. I drove the car for two weeks and the car is surging and smoking from the tail pipe. I call R.L to tell him what's going on. He says bring the car in. I had a video of what was going on with the car. I informed R.L I got advice from another mechanic and was told this is because coolant is getting into the engine which point to a bad head gasket, and the surging could possibly be the air intake control valve and the problem was engine related Which R.L agreed that it probably was the IAC and he would have fixed it "IF" he knew it was bad He then suggested put 20 w 50 in the engine. I called another mechanic and told them what my car was doing and what advice I was giving from RL. And was told to ask for the paper work on the engine. I have not received no information on the engine he installed in my car to this very day. And putting 20 w 50 was not going to solve my issue. So I take the car back because of the surging and mind you it's still smoking. I also was getting water in the trunk so R.L looked into these issued and charged me 80.00.I was told by R.L that my Power steering rack need replacing and he would fix my IAC for aprox 1100.00 dollars. This has been the worst experince with this shop. My car is sitting unable to drive. I gave him ONE star because a rating was required. He deserves 0 stars. We'll end up in court I'm sure.
I was there for a P0130 error. I was told that it was an electrical wi... read more I was there for a P0130 error. I was told that it was an electrical wiring that needed to be replaced near the MAF sensor. The car had the same error code when I picked it up from them weeks later. I was then told that they fixed the problem, but because the ECU isnt communicating, I wont see that they fixed the trouble, which was some bull. Since the price had already reached nearly $700 for something they cant prove they did, I asked for my car. They took me to the garage where I can see my car with the back window down. They proceeded to tell me that the window problem was already there, even though I didn't have any window issues prior to me dropping the car off. I brought the car in for the error code. Now Im being told that I would have to pay an additional $248 to buy a part to roll my back window back up. I refused to pay that and told him that I wasnt paying for something they broke. They brought me back up front to call around for the part that he claim is the problem. The part was well over $300, but the owner didnt want to cover it. Instead, they chose to tell me they could fix it. By fixing the problem, they somehow, rigged the window back up. Since it was raining, I never checked behind them. I didnt realize until a few weeks later, when the sun finally came back out, that my window would not roll down. So not only did they rip me off for over $600, they broke something else, then lied to me about fixing everything. I would NOT trust them to do an oil change. You might leave with a non working AC.
Dont ever change your customer service
