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80 year old mother limped her car into this shop. Doug evidently diagn... read more 80 year old mother limped her car into this shop. Doug evidently diagnosed the problem as a bad coil and did the repairs for $400. Trouble has been after the repairs - Doug Sr. has been a complete ass and prevented Doug from explaining to Mom the nature of the repairs and if he actually fixed the source of the failure - horrible after the fact service and communication. All Sr. wants to do is belligerently point out how long he has been in the business - totally irrelevant to our need to understand the repairs done on Mom's car. I'm not sure what they are hiding but I guess time will tell. Very difficult situation and as the consumer you would think Doug wouldn't mind explaining what he did and why.
Super nice staff, I did not feel like I was given misinformation. They... read more Super nice staff, I did not feel like I was given misinformation. They were really genuine in trying to help me! I will be going back to them in the future (if I need transmission help)