AVOID AT ALL COSTS... THIS PLACE DESTROYED THE COOLING SYSTEM OF MY 20... read more AVOID AT ALL COSTS... THIS PLACE DESTROYED THE COOLING SYSTEM OF MY 2009 JETTA!!! CURRENTLY BEING SUED IN BIBB COUNTY COURT, CASE #071803S...Ran fine when I took it in for a totally unrelated repair (ABS module) back in January. Never had a problem since I bought it, driven over 15k miles. Only reason I came so far away is no one around where I live would work on ABS of a German car. Thought they (actually he, there is just one guy who does all the work, the other guy Gary is the owner) specialized in German cars...apparently also all Swedish and Japanese cars also according to their signs, red flag right off the bat. Since I was there, I told him (Jim, the mechanic) to look at the heater, it was barely working. He said he would flush out the heater core. I was charged $125 for this. Long story short, I picked up the car and was driving back home to McRae, the minute I slow down to get off I-75 in Perry, the temp starts rising! In the red within 30 seconds, I have to turn off the car. I drive slowly home and have to turn off the car twice. Called and left message, call is never returned. Have car towed to VW dealership ($275), they flush the coolant to hopefully clean it out, another $200...a slight improvement but still runs hot! Their recommendation? REPLACING THE ENTIRE COOLING SYSTEM (RADIATOR, THERMOSTAT, WATER PUMP)! $3,700!! The car was only worth maybe $5k. I called again and said I was taking them to court, he finally called back and left a message telling me he was sorry that I was having car problems but they had nothing to do with it, LMAO..I don't take sh*t lying down, I am suing these two incompetent thieves. He knows he doesn't have a leg to stand on, has hired an attorney FOR SMALL CLAIMS COURT. Not going to do him any good, the facts are the facts and I have plenty of witnesses.....so for the love of God, STAY AWAY FROM THIS PLACE! They need to be OUT OF BUSINESS!!!!
Horrible service. This guy Alex had me in the store for 8 hours for a ... read more Horrible service. This guy Alex had me in the store for 8 hours for a 2 hour job and didn’t finish my job. Horrible communication skills and doesn’t comfort customers. Only thing good about him is his prices are affordable; however, his customer service doesn’t outweigh his cheap prices. Do not go to Alex!!!! This guy is the worst service I have ever had in anything in life!!!!!!!!!!
Very poor customer service and workmanship. He will work on your vehic... read more Very poor customer service and workmanship. He will work on your vehicle. Take your money. Try to honor his warranty. You will have to take it back so many times to be repaired under warranty you will begin to hate him. When you take it in you will be last on the list for repairs no matter what is going on. He will not contact you when the work is finished. DO NOT take your vehicle to this man.
