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Be Aware!! Warning. Below ZERO service! After a car accident, I too... read more Be Aware!! Warning. Below ZERO service! After a car accident, I took my BMW to their shop. They said that they would fix everything. They didn't. They damaged the car. Horrible. Bmw dealership said that the car has frame damaged from the accident and it is dangerous to drive it. BMW dealership gave me a report. Caliber did not mention that matter, and told me that car was fixed. But it was not. No experience at all. They didn't fix the trunk right. The door paint was completely different than the original one. My car has paint shades now because of their bad job. They damaged the roof. Water leak while the weather is rainy. The did big damage inside the car. My car is convertible. They damaged and cut the wires between the trunk and the roof. Bad management is plus. Please take your vehicle anywhere else. This is the worst shop in USA. After they got the insurance check, my car was damaged more. It took them One year to fix my car, and they didn't.. they did more damage. They deserve below zero stars, and I will SPARED the word
Alan and the team at Top Notch took GREAT care of us, advocating on ou... read more Alan and the team at Top Notch took GREAT care of us, advocating on our behalf and helping me to understand how the process works and how insurance companies and body shops work with one another to resolve issues. Although we ended up having to total the car, so I didn't get to see their bodywork, I am confident that their customer advocacy and attention to detail would carry through into an outstanding repair. If we ever do need a body shop again, Top Notch will be my first and only choice. Brad Newell
