I came down to PCB with the family for one last trip and the LR slide ... read more I came down to PCB with the family for one last trip and the LR slide wouldn’t open. Called Tom and within an hour he had a service tech onsite. He had the gearbox on hand and replaced it in a little less than hour we were up and running again. They worked directly with our extended warranty company (Easy Care) and I only paid the deductible. Can’t say enough good things about these folks but highly recommend them if you’re in the area and need help. Friendly, fast, and professional should say it all. Thanks guys for saving our last weekend trip before school starts. Jim
Excellent service on the oil, filter and transmission service. Noticed... read more Excellent service on the oil, filter and transmission service. Noticed a leak of fluid on my garage floor a couple of days after the service. Called and got a a response at my home with a replacement car and a clean up of the spot on the floor. It appears that the oil filter was defective and required replacement. While in the shop, they noticed part of the heat shield had torn away (I had driven through some some deep puddles at speed that cause the shield to be torn away). They recommended replacement, ordered the new (modified) heat shield and returned my car. Again, great service and the highest recommendation to all to use this shop for routine and special maintenance.
We had just moved to Parker from the beach and had to quickly find a p... read more We had just moved to Parker from the beach and had to quickly find a place to get our 2001 F-150 fixed. We found James Auto though AAA and they came recommended. They we're right! From the time we called to the time we picked our truck up the very next day...we we're VERY happy with the customer service and work that was done for us. We felt like we were at home and will be bringing all of our cars to James in confidence and trust that our best interest and money will be well spent. At the end of our services, we even left with an estimate of what may be coming up for our aging truck and in what order we can expect them to get them done in, preparing us finically for the future. Thank you to the team at James Auto Center. B &C Moran
