My 2011 car stalled out multiple time and was accelerating when in par... read more My 2011 car stalled out multiple time and was accelerating when in park. Willow bend automotive called and told me my filter was dirty and once they cleaned that the problem went away however they found Multiple issues. Over 1500 dollars to fix it was a lot but we have to have a reliable vehicle. Fast forward to the day after we got the vehicle fixed we noticed it was missing a little when we slowed down or in park. A couple weeks later the car stopped while behind another vehicle on a busy road. The thing I brought it in for was NEVER fixed. So now more than 500.00 more they want to fix something that was supposed to be fixed. Unbelievable. Yesterday I asked the mechanic if it would cost me something and today they called back and told me a different story. I went by good reviews. Never again. I feel scammed.
I'm a repeat customer at Willow Bend Automotive for good reason. These... read more I'm a repeat customer at Willow Bend Automotive for good reason. These folks will fix your vehicle right the first time. They charge a very honest/fair price for all the work they do, and get your car back to you FAST. I have been coming to this shop for close to TEN YEARS now, with all (4) of my family's vehicles. I've never had to do a customer "Bring-Back" for repeat repairs. That's pretty amazing if you ask me! This time it was a leaking Rear Main Oil seal, and Oil Pan Gasket/windage tray, plus roadway debris-damaged; steering rack-leaking...combo on my 2008, 180,000 mile Dodge Charger SRT8 HEMI. Willow Bend Technicians got my sweet, MOPAR HEMI baby, all-fixed-up-back-on-the-road in less than Two Days! I am a happy customer. Do yourself a favor and give Willow Bend Automotive a call, the next time you need auto/truck repairs. You'll be mighty happy you did.
I searched everywhere to find someone I could trust. Tons of question... read more I searched everywhere to find someone I could trust. Tons of questions and costs for things to be repaired or replaced. All this was because of a prior visits to another place who just looked at it and told me it needed a new transmission. When I finally contacted Engines and Transmission I felt by just talking to them I was at the place I needed to be. They took the time to answer questions, they picked up my vehicle, they called me at different steps to inform me of what they found. I went from thinking that I was going to have to replace/rebuild my transmission to items that were done in a much faster time and what was really needed. Living on a budget and worried about the cost...........I can not thank them enough for being so helpful, kind and considerate. I will return for checkups on a vehicle I had only had for 5 months and knew nothing about - but now I do. To everyone at Engines and Transmission but especially Ashley, Kate and Jason.. Thank you and God Bless you for caring. Sharleen (2012 Ford Escape)
