My 2011 car stalled out multiple time and was accelerating when in par... read more My 2011 car stalled out multiple time and was accelerating when in park. Willow bend automotive called and told me my filter was dirty and once they cleaned that the problem went away however they found Multiple issues. Over 1500 dollars to fix it was a lot but we have to have a reliable vehicle. Fast forward to the day after we got the vehicle fixed we noticed it was missing a little when we slowed down or in park. A couple weeks later the car stopped while behind another vehicle on a busy road. The thing I brought it in for was NEVER fixed. So now more than 500.00 more they want to fix something that was supposed to be fixed. Unbelievable. Yesterday I asked the mechanic if it would cost me something and today they called back and told me a different story. I went by good reviews. Never again. I feel scammed.
I'm a repeat customer at Willow Bend Automotive for good reason. These... read more I'm a repeat customer at Willow Bend Automotive for good reason. These folks will fix your vehicle right the first time. They charge a very honest/fair price for all the work they do, and get your car back to you FAST. I have been coming to this shop for close to TEN YEARS now, with all (4) of my family's vehicles. I've never had to do a customer "Bring-Back" for repeat repairs. That's pretty amazing if you ask me! This time it was a leaking Rear Main Oil seal, and Oil Pan Gasket/windage tray, plus roadway debris-damaged; steering rack-leaking...combo on my 2008, 180,000 mile Dodge Charger SRT8 HEMI. Willow Bend Technicians got my sweet, MOPAR HEMI baby, all-fixed-up-back-on-the-road in less than Two Days! I am a happy customer. Do yourself a favor and give Willow Bend Automotive a call, the next time you need auto/truck repairs. You'll be mighty happy you did.
Do not go here they will change prices, try to get you to pay over the... read more Do not go here they will change prices, try to get you to pay over the quoted price to correct their shoddy work. I was quoted $220 to put in 2 Catalytic Converters in a 2010 Supercharged Range Rover sport. I ordered my genuine parts from the Land Rover dealership once my parts arrived I scheduled the installation for the next day. When I brought the vehicle in the shop owner offered to source the parts. I told him I’ve already purchased the parts from the dealership. He responded “that is fine” and they began to get started. I waited the estimated 2hr for work to be completed. I stepped out to get get lunch and I received a call from them saying they were having trouble fitting the catalytic converter’s to the manifold pipes. They said the fittings were not the same. I contacted the Land Rover dealership who confirmed the part numbers. They then told me they can take the system back down to correct the spacing and re-fit the catalytic converters for an additional $200 or they can cut the inlet off of the old catalytic converter and attach it to the new catalytic converter because they felt that would make it fit. Dealership advised against this saying altering a part would void the warranty. I asked them to put the vehicle back together that it’s probably best I go to another shop. 5 min late I got my truck back went to leave and it stalled out multiple times. I pulled over and viewed the catalytic converters fittings, both were left completely loose with a 1 in gap. The check engine light, restricted performance light, and low battery light are now on and the truck barely runs. When I returned they kicked me out and refused service after telling me I bought “eBay parts” They also refused to refund payment although they never completed the job properly. I had the vehicle towed to another repair facility immediately. I would stay far away from here if you value your vehicle.
