Excellent, car steers and rides like new. A quarter of the price of th... read more Excellent, car steers and rides like new. A quarter of the price of the dealer.
I was looking for an auto repair shop that I could trust would NOT tre... read more I was looking for an auto repair shop that I could trust would NOT treat me like a stupid woman and jack up the prices. Women and the elderly get a sticker of "sucker" put on their forehead when they arrive to Firestone, Goodyear, Tire Kingdom and the likes. I got a referral from a AAA driver who said they would take their own car to Jake's if they didn't do their own service at home. I was assured Jake's only performed service that was actually needed and did not try to sell you extras. I liked that. I took my car in and while waiting a few minutes in the office, a gentleman came in to pick up his car. An Elderly gentleman. He told me that Tire Kingdom told him he needed a new serpentine belt but the gentleman wasn't so sure so he took it to Jake's for a 2nd opinion. The mechanic at Jake's determined there was nothing wrong whatsoever with the serpentine belt and charged him $0! This confirmed Jake's is what I was looking for!! Now to me... I have an old car with very low miles. Jake's found my problem quickly and a few others which I expected. I hadn't taken the car in for quite a while other than oil changes, tires and such. One repair would correct my "noise". One was a major safety issue so I didn't lose my wheel one day driving down the road! Two could be done at a later date but they wanted them to be on my radar. I wasn't sure I could afford the two major issues at the same time but Jake found discounts or specials or coupons or something and lowered the price by enough where I could afford to do both! I was so relieved and thankful to have found such a good, honest establishment. I was introduced to most of the mechanics while I waited to be driven home when I left the car and everyone from the young woman working the office, to the mechanics, to Drew and to Jake. Everyone was so nice, caring, and knowledgeable. I would recommend Jake's to everyone especially the elderly and women!!
