I called CR Thomas and the technician was extremely knowledgeable. He ... read more I called CR Thomas and the technician was extremely knowledgeable. He came out the next day. Definitely recommend!
They Had our vehicle for over 1 month. Was told every other day it wou... read more They Had our vehicle for over 1 month. Was told every other day it would be done. They said they fixed the transmission problem & then wasn't fixed. A dollar was stolen from our center console, Mcdonald cup in the cup holder. & then when supposedly the transmission was fixed the spark plug blew out of the engine on their test drive. We Were told it was fixed, drove it 2 blocks & was making loud noises, supposedly spark plug shot out again. Picked up again the next day because it was supposed to be fixed & same thing happened. I pulled out the coil pack & they didn't even replace it, instead they cemented it onto the engine block. Spark plug wasn't re-threaded like they said they were going to. There was also glue on the plug as well. When my wife attempted to talk with the owner about their shotty work the owner yelled and cursed at her & told her to get off his property. We were just asking for part of the money back from the spark plug issue they failed to fix.
