As a as a former Marine honoring integrity is what us boys stand for! ... read more As a as a former Marine honoring integrity is what us boys stand for! Without being said the two business owners and son are not in this for the money they're in this to help people that's who they are they all have honor and integrity. Pep Boys gave me an estimate to fix the front end in the same manner that one stop gave me an estimate for, Pep Boys estimate 738 dollars one stops estimate 166 dollars. Just to let you know I'm a mechanic and I used to own the shop before I became disabled, I also live in Land O Lakes and I won't bring my car anywhere else and Land O'Lakes is about 30 miles away
I’m a property manager for 22+ years and unfortunately a tenant broke ... read more I’m a property manager for 22+ years and unfortunately a tenant broke a window during a move out. Based on the good online reviews of Glass Doctor of Tampa, I unfortunately hired this horrible rip off company to repair the window. They charged me half of the repair upfront of $150 prior to looking at the job (I provided a photo as requested). The quote was based on replacing a 30x36 window. The technician failed to show as scheduled that morning with no phone call to advise and then another technician was sent out after 4:30 same day and used a lockbox for entry. The incompetent technician replaced an 8x8 section of glass only and used duct tape and lots of glue to secure the window which I followed up on the job next day. I reached out to management who refused to take responsibility and offered a $20 credit and to go back and clean up. Needless to say, they got paid via their free access to my credit card and refuse to charge me only for the job they actually did poorly and not what they quoted upfront. Lesson learned - I do not recommend anyone retaining this rip off company for garbage work!!! I WILL NEVER USE OF REFER GLASS DOCTOR OF TAMPA.....
Good day, I stopped at the Brandon Olin Mott location on 8.11.2018 ... read more Good day, I stopped at the Brandon Olin Mott location on 8.11.2018 at about 9:05 AM for an oil change and an auto inspection. When approaching the front, I was met by an employee who identified himself as ‘Neil’. The manager. He didn’t greet me with a hello but instead, asked – What do you want? I explained that I was in need of an oil change on our 2016 Ford Focus and could leave the car if need be. He quickly explained that he closed at 12:00 PM. He stated that he was way too busy to do an oil change and suggested several other oil change places near the Brandon Olin Mott store. These included Goodyear, Pep Boys, America’s oil change, Firestone and 5-minute oil. I was astonished that not only did he not want to help us – He rattled off 5 competitors. I even restated that I could leave the car if need be. I asked if Olin Mott had so much business that he could / would turn me away? He became agitated, raised his voice and re-stated – “I said I don’t have time to do an oil change – Do you understand”. He stepped rather close to me and I actually felt threatened by him. I asked him to back-off which he didn’t do, so I backed up and retreated to my car. I can’t understand why Olin Mott would even employ such an on-the-edge individual. Do you have so much business that you send customers to the competitors? Rest assured, and thanks to Neil, I will never go to an Olin Mott store again. I did go to one of your competitors that day, Firestone where I was greeted with a smile and had my oil change / car inspection done in about 30 minutes. Have a good Day – Tony Drucker of Brandon, FL
