I called the shop and explained I have a 3rd party warranty and an AC ... read more I called the shop and explained I have a 3rd party warranty and an AC issue. Their inclination on the phone is "no problem bring it in and we will take a look at it". I brought my car in for diagnostics only. I was not informed there would be a charge for this service. They called me to inform me that my issue was not covered under the warranty and would cost me nearly $2000.00. I advised I would be unable to pay that at this time. They took it upon themselves to complete other things and charge me nearly $200.00 for services I did not authorize during "diagnostics". I wouldn't get my car fixed here ever. Shady crooks.
E2 did a great job on extensive repairs to our Land Rover and got it b... read more E2 did a great job on extensive repairs to our Land Rover and got it back on time and UNDER the estimate... When has that ever happened? Eddie communicated progress regularly and thoroughly. We'll being going back for sure. Thanks E2!! Thomas LoMedico
I recently had 2 damaged areas repaired on our 2005 Toyota Avalon. I ... read more I recently had 2 damaged areas repaired on our 2005 Toyota Avalon. I was looking for a repair shop that had a good reputation and happy customers. I found Phillips Automotive within a reasonable distance from home and seemed to have satisfied customers. The repair was excellent and the car looks like new again! The factory paint is one especially hard to match as there are 15 different variations to the original color name/number. I can't tell a difference! Mike, the owner is especially nice and professional to deal with. I am another satisfied customer!
