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About Sears Auto Center
Sears Auto Center located at 2266 Fowler Avenue in Tampa, FL services vehicles for Clutch Repair, Engine Repair. Call (813) 990-0631 to book an appointment or to hear more about the services of Sears Auto Center.
Services at this location has improve greatly, went in for a simple job was done in mintues.......Services at this location has improve greatly, went in for a simple job was done in mintues.......
I first went 8 months ago, needing a new battery, oil change, and some brake work. They had my truck all day, called and said it was ready. As I had not been here before I decided to see what battery they put in, thank god I did. They charged me for a new battery and the rest of the work, but there was no new battery. Additionally I still had break issues. Yet they charged me full price for everything. I walked right back inside and alerted the staff. After another day they kept and fixed my car. Major pain for me, and still paid full price for the inconvenience. Now, today I dropped it off needing power steering fluid, a new hose for power steering and a oil change. I reminded the SAME GUY working what happened last time and he actually said he remembered. I hoped the previous experience was an aberration, it was not. They had my truck three hours then called to tell me the same hose I told them needed replacing "needed replacing" thanks. I told them to go ahead and remember the oil change. Three more hours pass, they call me to say its ready. I reminded the guy about the oil change. He said I never said anything and they did not perform one. Luckily for them they actually did add power steering fluid and change the hose (I checked). But once again they wasted my time and didn't perform the asked for service. Luckily this time I did not have to pay for their mistake. Only the work actually done. If you're a college student or don't really know much about cars find some where else. This Sears auto has consistently screwed up now over the course of an 8 month period. If they get new management maybe there will be a difference, but don't waste your time or money here. If you do try them be sure to double check the work and your bill. I spoke with management and did not even inquire about a refund or percentage off. I let them know purely on principle what happened and that they would not be receiving any more business from me nor would I refer anyone to them. I alsoI first went 8 months ago, needing a new battery, oil change, and some brake work. They had my truck all day, called and said it was ready. As I had not been here before I decided to see what battery they put in, thank god I did. They charged me for a new battery and the rest of the work, but there was no new battery. Additionally I still had break issues. Yet they charged me full price for everything. I walked right back inside and alerted the staff. After another day they kept and fixed my car. Major pain for me, and still paid full price for the inconvenience. Now, today I dropped it off needing power steering fluid, a new hose for power steering and a oil change. I reminded the SAME GUY working what happened last time and he actually said he remembered. I hoped the previous experience was an aberration, it was not. They had my truck three hours then called to tell me the same hose I told them needed replacing "needed replacing" thanks. I told them to go ahead and remember the oil change. Three more hours pass, they call me to say its ready. I reminded the guy about the oil change. He said I never said anything and they did not perform one. Luckily for them they actually did add power steering fluid and change the hose (I checked). But once again they wasted my time and didn't perform the asked for service. Luckily this time I did not have to pay for their mistake. Only the work actually done. If you're a college student or don't really know much about cars find some where else. This Sears auto has consistently screwed up now over the course of an 8 month period. If they get new management maybe there will be a difference, but don't waste your time or money here. If you do try them be sure to double check the work and your bill. I spoke with management and did not even inquire about a refund or percentage off. I let them know purely on principle what happened and that they would not be receiving any more business from me nor would I refer anyone to them. I also
I Will never have my car serviced at this facility again!!! I went in on a saturday to have a simple oil change. Upon leaving I was informed that I had an "oil leak" , which actually was oil residue. They were never able to pin point an actual leak during the oil change..BECAUSE THERE WASNT ONE. Well, 2 weeks later my OIL light came on ( which has never came since I've owned the car) , there was absolutely NO OIL in my car, and oil had spewed all under my hood. After taking it back to SEARS it was determined that the leak that I NOW have was caused by them. They offered NO RESOLVE other than refunding my money for the oil change. I went to this facility because I assumed that they would be professional and reputable, but they are far from. Now I have to incur an expense much greater than $21.00 to fix the problem that THEY caused.I Will never have my car serviced at this facility again!!! I went in on a saturday to have a simple oil change. Upon leaving I was informed that I had an "oil leak" , which actually was oil residue. They were never able to pin point an actual leak during the oil change..BECAUSE THERE WASNT ONE. Well, 2 weeks later my OIL light came on ( which has never came since I've owned the car) , there was absolutely NO OIL in my car, and oil had spewed all under my hood. After taking it back to SEARS it was determined that the leak that I NOW have was caused by them. They offered NO RESOLVE other than refunding my money for the oil change. I went to this facility because I assumed that they would be professional and reputable, but they are far from. Now I have to incur an expense much greater than $21.00 to fix the problem that THEY caused.
Business Information
Business Name: Sears Auto Center
Address: 2266 Fowler Avenue
Phone Number: (813) 990-0631
Email: not listed
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