Jiffy Lube

AVOID AT ALL COSTS, THEY WILL DAMAGE YOUR CAR!  I went in for a standard oil change and was talked in to a coolant system and brake system flush.  A few minutes into the flush the manager (Lynn) came over and told me there was a problem.   He said there must have been a hairline crack in my coolant reservoir and that the flush made it worse, I would need a new reservoir to the tune of $250, and they couldn’t get it today.  I was forced to take a cab home (no offer of a ride) and came back the next day to get my car.  I asked to see the old reservoir and when I did I could easily see they lied to me, both hose couplings were completely broken off.  I complained and they told me that there would be no refund, it wasn’t their fault it got broke.  

The next day my car started overheating so I took it to the dealership.  They found that JiffyLube had used the wrong coolant type (my car requires the orange “Dex” coolant and they used the standard green stuff).  Also, the reservoir was not installed properly and was leaking from the hose couplings.  I had to get the entire system flushed again and new clamps installed.  JiffyLube refuses to cover any of these repairs and outright lies about what happened.  Now they say my car had no coolant in it when I came in, but a corvette in Florida overheats if it has no coolant.  I had no leaks, no overheating issues, no coolant smell, and no coolant on my garage floor, yet they say it was already broken and out of coolant when I arrived.  I don’t see how I drove in but had to take a cab home if they did nothing wrong.  

I plan on taking this to the BBB and small claims court as I am out $450 because of their incompetence.  If you care about your car, avoid this place.  I should have known something was off when they left the dipstick out of the car before me and had to stop the person from leaving and reinstall it when they noticed it on the ground as the customer got in their car.