Rick has been super helpful with my older high mileage Subaru. He alwa... read more Rick has been super helpful with my older high mileage Subaru. He always shares options and communicates effectively the importance of the repair, so I can decide if I can wait for ot not. He serves those who come to him in a Christ-like manner :). I recommend him!! Raven Jewell Subaru Tallahassee Fl
Roger “guarantees” his work, but when I called to tell him that my AC ... read more Roger “guarantees” his work, but when I called to tell him that my AC was not working that he had just replaced three days earlier, he told me after examining it, that I had an electrical problem and he doesn’t work on that. His man stood me up twice at Rogers shop, Then again at his own home.The mechanic out front of Roger charge me to fix it and did not fix the problem at all. He avoided any attempt of my communication with him after he got paid. I will not condone Rogers work or his recommendations because one is just as lame as the other. You should avoid this man. He hung up on me as I told him the problem;he didn’t wanna hear it, and then had the audacity to tell me I had a bad attitude. Keep in mind Roger took me for $600, and my new air conditioner didn’t work but for two days! His guarantee is completely lame! Avoid him!
Do not use Tallahassee Auto Clinic especially if you’re a college pare... read more Do not use Tallahassee Auto Clinic especially if you’re a college parent and you can’t be there with the vehicle. Recently my daughters Jeep Commander has been losing anti-freeze, with no visible signs. I was at a loss because the water pump, hoses and radiator cap were all less than six months old. I had my daughter drop the Jeep off at Tallassee Auto Clinic; they’re the ones who replaced the hoses. When I telephoned to inquire about the status of the vehicle I was informed the water pump was bad, additionally I was informed the brakes, air-filter and a serpentine belt all needed replacing. I knew the water pump should be under warranty and I just replaced the air-filter two months ago. I contacted the local mechanic (Steve Johnson Automotive) in Fernandina Beach, Florida who replaced the water pump. He advised I should locate a mechanic in the Napa Car Care Center Network, in Tallahassee. After paying $129.90 for a diagnostic test and anti-freeze the Jeep was then taken to American Transmission and Auto, who were able to diagnose the problem. Which was Tallahassee Auto Clinic failed to fully tighten the lower radiator hose explaining the missing anti-freeze. I was charged nothing by American Transmission and Auto, who will be our go to mechanic from now on. Tallahassee Auto Clinic also failed to replace to the Intake Tube which connects the air-filter box to the intake manifold, before allowing our daughter to remove the vehicle from the shop. I contacted Tallahassee Auto Clinic and spoke with Amber I expressed my dissatisfaction with their business and explained I felt I was due compensation $129.90 for the inaccurate diagnostic test. I informed Amber I would allow time for the manager to contact me, after six hours I never received a phone call with a compensation offer or an apology. In my opinion Tallahassee Auto Clinic is in the business of ripping off the parents of college kids.
