Do not take your car here if you want a good paint job. When I complai... read more Do not take your car here if you want a good paint job. When I complained about the paint having bad orange peal, first the guy acted like he didn't know what I was talking about and then he stated that even new cars have it. When I pushed harder about how horrible the paint job was he said he would have had to buff the paint to get rid of the orange peal but still insisted it was a good paint job. I assume that he considers it a good paint job since there were no bare spots because that is the only part of the paint job that could be considered good. It amazes me how quality and work ethic is becoming a thing of the past. I will never go back to this place!!!!
They ARE HORRIBLE! Here's our story: Kid gets license. Someone hits ki... read more They ARE HORRIBLE! Here's our story: Kid gets license. Someone hits kid in rear quarter of our jeep in an intersection. Jeep is a mess. Call these clowns. Oh yes, they can repair it. Take Jeep in to the shop. Wait. Wait some more. Finally a week later get a quote. $2,000 to make it road worthy, another $2000 for cosmetic damages. Husband tells them just make it road worthy. Wait another week. And ANOTHER. Get jeep back. Drive it once, realize axle is not right. Take it back. Oh, we need a new axle. Really? REALLY? and you didn't think to include that in the original "getting it ok to drive" quote? OH, and now you can't fix this problem either? Why have we wasted our time and our money???????? Don't go here unless you want MAJOR problems. They don't do any work there - it's all outsourced to another company, and if the other company does crappy work, they'll tell you it's your problem. This place is AWFUL.
This family owned business has great service and performs excellent wo... read more This family owned business has great service and performs excellent work! My car has been in two accidents and each time Gray's has returned my car to brand new condition! I wont take it anywhere else!
