I primarily went here for an oil leak repair and oil change. I wanted ... read more I primarily went here for an oil leak repair and oil change. I wanted them to look at and assess "if they could fix" the malfunctioning car passenger side door that wouldn't open from the outside, only opened from the inside until this Midas's shop mechanics ripped off the entire door panel, rendering it completely nonfunctional before even giving me a quote. I clearly stated to the store manager Daniel Stapler, "diagnose it, give me a quote, we'll go from there". Well without warning or a phone call prior, they wrecked the door panel while taking it off for diagnosis and tried to quote me $700 which included the door panel replacement that his shop mechanics broke, door actuator and labor. It felt like they were holding me hostage to fix it, trying every tactic to get a "yes" out of me when I only needed a oil leak repair and oil change. Pathetic and the most frustrating thing is when I picked up the car, they didn't have the decency to put the door back even close to the condition it was in when I left it there, definitely not it's original state, they just put the detached door panel in the backseat like garbage. I know for damn sure it opened from the inside but Daniel suspiciously tried to say that it never did. That's the moment when I realized that some schemes, premeditated sales pressure was clearly going on. The oil leak repair and oil change should have been free of charge since the shop's mechanics totally wrecked the door while taking it off to diagnose it(go figure), to the point of not opening from either side now, to go along with the panel they failed to reattach. Mind boggling car shop. And I looked up actuator replacement and it's just $280-$330. Daniel Stapler tried smooth talking me into paying for what his mechanics broke as well. What's the price of not being able to open the car door at all as the customer? Customer's always right or what
I agree with the Comment above! TOP NOTCH SHOP! Just WOW not only the ... read more I agree with the Comment above! TOP NOTCH SHOP! Just WOW not only the customer service was WONDERFUL but the repair was fast and the BEST PRICE in town was correct aswell! ASE is now my repair shop! My dad sent me to ASE after another WELL KNOWN shop quoted different repairs and was going to break the bank :(. So i went to ASE and the owner walked me into the shop while my Jeep was in the air and showed me my oil leak and where it was coming from. also one of the cables from the starter was messed up with corrosion(white stuff) and it wasnt my transmission it was my clutch that needed to be replaced. Long Story short its been 2 months and NO leaks, starts EVERYTIME and my clutch is awesome we used a performance clutch and I LOVE IT!!! barks the tires and thats what I WANTED! and hmmm my transmission is fine just like the man said. I tell everyone about this shop being a single mom i have to be cautious of being taken advantage of. This place was upfront and they showed me old parts the lady in the office took me home so i didnt have to call a uber! oh when it was ready she came and picked me up too but they vaccumed my jeep and i looked for greasy finger prints... NONE im VERY PICKY and they won me over. Just dont find places like this my dad was right I HIGHLY RECOMMEND ASE - mr dave hats off to u!
This shop is top notch. I tried many shops, including the big named on... read more This shop is top notch. I tried many shops, including the big named ones, to have transmissions overhauled throughout the years. However, this is the only shop that got it right the first time. I have been driving for over 3 years since the work was done, and the transmission still shifts better than new. I can't express how pleased I am with their service. I highly recommend them for all of your transmission needs.
