Took our boat in, and in 7 months Ray or no one else ever worked on it... read more Took our boat in, and in 7 months Ray or no one else ever worked on it. I kept calling, and his wife Amanda was the only one I ever talked with. Never ever was able to speak to Ray. This is the worst service I have ever gotten with any business. I finally took the boat to another boat service center. They jumped on it right away and called me often to let me know the progress. I would five it zero stars if I could have, but one star is the lowest. DO NOT TAKE YOUR BOAT TO RAYS.
Took 3 months and 5 visits and could never figure out repairs.
I can not say enough great things about Norm and his staff, let's just... read more I can not say enough great things about Norm and his staff, let's just start by saying that not only was my vessel repairs completed on the original schedule, but they did that even after I called and requested other services be performed on the boat. Top that off with the fact that they had to repair two items that my previous repair facility failed to complete properly, and for some reason they completed in half the labor hours. Do not expect a fancy showroom, neon sings, or pushy salesman like those guys that just "exchange" parts, just knowledgeable associates, reasonable prices, completed repairs and great customer service.
