I think these guys take advantage of women for sure, maybe others as w... read more I think these guys take advantage of women for sure, maybe others as well. My ex took her car here on several occasions to have work done. First it was because of the battery. They told her it was an alternator problem and replaced it. Later she drove to the east coast and still same issue, so a mechanic here replaced the battery, which on this car is a chore. Still having issues when she returned to them, they told her the harmonic balance was bad, and that's why it wasn't charging properly. But still no refund for the not bad alternator. As a former mechanic and an ASE certified one for over 20 years, I can tell you, the alternator and the harmonic balance were both OK. So next trip they say she needs all new brakes rotors, pads, calipers, the works. Now being female when they say things like, "you wont be able to stop or your wheel is going to fall off", she buys it. So this time she had a noise and took it back, they said she needed all new ball joints upper and lower both sides in the front. So I got on the phone with Matt, I can tell you they have no idea what there talking about, stumbling over his diagnosis and telling me it needs them, said if nothing else needs an front wheel alignment. Anybody who knows cars knows you cant align the front if the ball joints are bad. Now keep in mind this car, for a 1999 only has 48000 miles on it. So I had her take it to somebody else, two places in fact. The noise ended up being a piece of plastic wheel well the most likely bent when doing the brake job. The ball joints are fine and do not need replacing. It's sad that shops like this one can stay in business doing people like this. I also have a recorded conversation with the mechanic that he stated if she didn't replace the ball joints her wheel was going to fall off. So no disputing that they said that. Bottom line stay away from these people!!! Read Reviews on yelp and google this shop is no good. save yourself a headache.
If you have a high end Lexus, DO NOT bring your car here. I brought m... read more If you have a high end Lexus, DO NOT bring your car here. I brought my SC430 in for a simple oil change and motor mounts. The mechanic backed the car out with the driver door open and CRUNCHED it! Of course I was very upset, Shariff agreed to repair it but only at the bodyshop of his neighbor. He insisted. When I can to pick the car up after waiting a week, I was shocked to see the butchered repair. After two more futile tries at the same bodyshop and wasting two more tri[ps to pick it up, I insisted that I take it to the shop of my choice. I had to threaten to bring in my lawyer before Shariff agreed to pay for it. A very stressful and time wasting experience. Kudos for Gerber Collision & Glass for doing the repairs right the first time. I will NEVER recommend Lexpert to anyone after this experience.
I've used Coastland Automotive to mechanically service my 2001 Porsche... read more I've used Coastland Automotive to mechanically service my 2001 Porsche 911 for a few years. I'm happy to report they are knowledgeable, prompt, courteous and price competitive. The waiting room, which I use for each visit, is clean, comfortable and welcoming. They get a two thumbs up from my discerning point of view. You should give them a try without hesitation. I have not experienced or seen any of the negative reports that I find listed on this site written by some others. And be assured, I am a true patron, not an employee. Dr. A
