Worst customer service I have ever received in my life. No respect for... read more Worst customer service I have ever received in my life. No respect for my time, no respect for my business, no respect period. Had ordered parts back in June 15 with Oscar for my Porsche, it is now July 15 and I have been calling, emailing, texting and no response. This is completely unacceptable and terrible business practice. You do not ignore your customers! If you didn't want to do the job to begin with, this should have been communicated initially! No need to waste my time especially a month of my time! I am so upset and can’t even think straight…. When I called the shop and finally got a hold of Oscar he acted like he didn’t even know who i was and put the blame on me for not being able to reach him although he gave me his cell phone number initially and told me that I should email or call him directly the last time I was in getting a repair because I couldn’t reach him at the shop! No apology, no sorry, nothing. Unbelievable. I've never been and felt this disrespected in my life. I want to speak to the shop owner Mike immediately and I will be seeing him this week to discuss the situation. If he has ANY INTEGRITY AT ALL, Obviously I am not going to be taking my business here and I will be going elsewhere as this relationship has been burned, but I think he needs to know the type of business practice that his partner is engaging in. At least have SOME INTEGRITY and get back to me, this is childish and we are supposed to be professional adults!
I've used Coastland Automotive to mechanically service my 2001 Porsche... read more I've used Coastland Automotive to mechanically service my 2001 Porsche 911 for a few years. I'm happy to report they are knowledgeable, prompt, courteous and price competitive. The waiting room, which I use for each visit, is clean, comfortable and welcoming. They get a two thumbs up from my discerning point of view. You should give them a try without hesitation. I have not experienced or seen any of the negative reports that I find listed on this site written by some others. And be assured, I am a true patron, not an employee. Dr. A
They were a breath of fresh air and answered all my questions honestly... read more They were a breath of fresh air and answered all my questions honestly which made me feel extremely comfortable and confident with this shop!! My car was done on time as premises and looked better than new. Local owned and operated - trust me and give them your business because it's the best quality I've ever seem locally .
