Fast service at a very fair price. Professional and great to deal wit... read more Fast service at a very fair price. Professional and great to deal with.
We recently bought a new South Bay pontoon boat from Mike at Scotties ... read more We recently bought a new South Bay pontoon boat from Mike at Scotties Canvas. The boat is everything we could have asked for. Mike took the time to make sure we were getting the right boat for us. Their service department did an excellent job installing the accessories and engine we wanted and making the boat perfect. Everyone was very polite and professional. We will be back! Thanks for the great experience!!
Scotties Canvas & Marine Outfitters, North Ft. Myers, FL, took my bo... read more Scotties Canvas & Marine Outfitters, North Ft. Myers, FL, took my boat in for first evaluation of engine (boat had been on trailer for 9 years, w/water in engine area) They quoted me $2000.00 for repair of existing engine. I questioned that the engine was even salvageable, but the Manager, Mike, insisted that Scotties could repair it. Mike also stated that I would be covered under warranty for parts and labor. They then charged over $6000.00 for labor & parts. After getting the boat back, I had continuous issues of the engine over-heating and warning lights coming on. I had to be towed back to the dock. The engine seized and has to be replaced completely. After changing more parts that didnt need changing the engine died completely, Dale, Scottie's owner informed me that they did nothing wrong. Scottie's claims to be merc/cruiser certified but I checked with Merc/Criuiser and they say Scottie;s is not certified. I have spent over $6500.00 with them and now have to replace the engine due to their lack of knowledge and failure to provide the promised warranty. Scottie's is either guilty of fraud or negligence. I feel Scottie's has lied to me from day one and never stood behind what they promised. They just kept replacing parts some of which did not need to be replaced after another shop took the boat they informed me they should have never done what they did to the boat from day 1. I looked at the Florida Statutes and under section 816.15 it is a 2nd degree misdemeanor to knowingly and fraudulently substitute parts when such substitution has no relation to the repairing or servicing of the motor vehicle/vessel. I want full restitution of the money that I paid to have my engine repaired. I also want to be compensated for the stress and aggravation over this situation that Scottie's egregious behavior has caused.
