Do not go here they will change prices, try to get you to pay over the... read more Do not go here they will change prices, try to get you to pay over the quoted price to correct their shoddy work. I was quoted $220 to put in 2 Catalytic Converters in a 2010 Supercharged Range Rover sport. I ordered my genuine parts from the Land Rover dealership once my parts arrived I scheduled the installation for the next day. When I brought the vehicle in the shop owner offered to source the parts. I told him I’ve already purchased the parts from the dealership. He responded “that is fine” and they began to get started. I waited the estimated 2hr for work to be completed. I stepped out to get get lunch and I received a call from them saying they were having trouble fitting the catalytic converter’s to the manifold pipes. They said the fittings were not the same. I contacted the Land Rover dealership who confirmed the part numbers. They then told me they can take the system back down to correct the spacing and re-fit the catalytic converters for an additional $200 or they can cut the inlet off of the old catalytic converter and attach it to the new catalytic converter because they felt that would make it fit. Dealership advised against this saying altering a part would void the warranty. I asked them to put the vehicle back together that it’s probably best I go to another shop. 5 min late I got my truck back went to leave and it stalled out multiple times. I pulled over and viewed the catalytic converters fittings, both were left completely loose with a 1 in gap. The check engine light, restricted performance light, and low battery light are now on and the truck barely runs. When I returned they kicked me out and refused service after telling me I bought “eBay parts” They also refused to refund payment although they never completed the job properly. I had the vehicle towed to another repair facility immediately. I would stay far away from here if you value your vehicle.
Guy was very friendly, he even dropped me off at work and when they we... read more Guy was very friendly, he even dropped me off at work and when they were done with my audi they delivered it to my office. Couldn't be any happier.
Company refuses to honor it's warranty. Their mechanic improperly inst... read more Company refuses to honor it's warranty. Their mechanic improperly installed a transmission and they charged to fix his errors. I recently brought in a friend's Nissan Altima to have the transmission replaced and had it charged to my AAMCO Credit Card account. After picking the picking up the auto, the starter made a grinding noise when attempting to start the vehicle. Believing this to be a separate problem I took it to my regular mechanic. He stated that the problem was the screw in the transmission mounting was improperly installed and was causing damage to the starter. We had the car towed to their shop. The manager "Charlie" informed us that since another mechanic looked at the vehicle they would not honor the warranty. This is unacceptable because without having a third party inspect the vehicle how would they be found at fault. It is all around bad business to allow your employees to perform substandard work, and even worse practice not to fix the problem when it does occur.I currently have an open complaint with the better business bureau about the matter.
