3-29-2024 I took my 2000 ford Taurus up there and left it for some ... read more 3-29-2024 I took my 2000 ford Taurus up there and left it for some electrical issues and an ac diagnosis. I left my car there at 9:30 am on Thursday and they did not call me or start work on my car until 1:00pm on Friday. I went up there to get my car since they said on the phone you can come up and get it and I my needed car. The service manager did not even come up and talk with me as to why he didn't even get anything done at his auto place. The manager Will said he had to keep pulling techs off of my vehicle due to other vehicles needed fixed, not really a customer issue. not sure how they have any good reviews must be payed for. They have a appointment tab on their website I used it still did not matter. not sure how they are still in business I would not take my car there again or recommend them at all. I don't see this shop staying in business much longer with the scheduling issues
I brought my S-10 blazer in that you folks had repaired the AC before.... read more I brought my S-10 blazer in that you folks had repaired the AC before. It still was not blowing correctly. You said that it would cost me $800 just to diagnose the problem I took it to another AC place and it was just vacuum hoses that were disconnected and they charge me 60 you tried to rip me off and this isn’t the first time. Apparently this is happened with you because I had them review other things that you did and they were not fixed. I am contacting a lawyer and the BBB.
We came in to have our a/c fixed. Told it would cost $45 to diagnose a... read more We came in to have our a/c fixed. Told it would cost $45 to diagnose and it would take an hour. After 1/2 hour we were told it’s another $190 for further diagnosis and then maybe it could be a few thousand more. We felt mislead and about to go down a rabbit hole of costs. When we went to pay the $45, two separate charges were added for things we never needed, like disposal fees and something else irrelevant to our bill. The cashier told us they always add that. It was very misleading and we felt taken advantage of. Won’t be back. Went down the street and they didn’t charge for diagnosis of the Freon with dye.
