Used to love this place. At my last visit I was charged for the estim... read more Used to love this place. At my last visit I was charged for the estimate. The price quoted for a new catalytic converter was well over $1200.00, which I declined. I went to a Volvo dealer back home who charged less than $500.
Was recommended by a friend who said he knew these folks could use the... read more Was recommended by a friend who said he knew these folks could use the business-now I know why they needed business-cuz they gave me the business!!! This was 4 or 5 yrs ago but I brought my antique car into them and asked if it was something they could fix,as not everyone can.The guy in the shop said no problem and he thought he knew 2hat the problem was from my description,so I left it with them and 2 days later they said it was fixed and ready and I picked it up after hrs,having paid the bill on the phone.About 2 miles down the road it was apparent they had not fixed it as it was still doing the exact same thing.Over the next 2 weeks this happened 3 more times,with new parts involved each time and more $ involved,with no change in the problem.Finally I got mad and asked why they even told me they could fix it if they could not,and why they kept telling me it was fixed when it wasn’t.They got mad and told me they couldn’t figure out the problem and that I should probably get someone else to put in a new transmission.I then took a look at one of the bills and what I’d been charged for one of the parts and it was 5 times the amount I would have paid for it at my usual parts place and I asked the woman who owns the place about it,and she told me that my parts were inferior and I said that was not true,as I’d always had good luck with them,but she insisted and when I asked her how it could cost 5 times what the other place charged she just said,”because that is what I charged you”period,End of conversation.End of doing any business with that woman and place.I spent about $1000.00 there,lost 2 weeks time and my car left there in the same shape as I gave it to them,along with a little ding on the hood which they would not admit to.WORST REPAIR SHOP I HAVE EVER WORKED WITH-DO NOT LET THEM ANYWHERE NEAR YOUR VEHICLE OR EXPECT THEM TO BE HONEST OR COMPETENT
My mother & brother have been going there for years and are extremely ... read more My mother & brother have been going there for years and are extremely happy with their service. So I decided to give them a try when I moved down here and I'm so very happy I did. Kathleen who is the owner is very friendly & helpful. They are reasonably price and do a great job. I highly recommend Xpertech Auto Repair! Stacey J.
