Stranded on the side of road when all transmission fluid leaked out of... read more Stranded on the side of road when all transmission fluid leaked out of non tightened drain plug. Midas said to try and drive car to midas with no transmission fluid on dip stick. Towed to midas. Lady got nail in tire. Took to midas under road hazard. Tire is fine, could not find a thing. Tire still leaking air took back. Tire is fine they said again, still leaking air. Took back third time, said they found it. Still leaking air. Took back 4th time, they finally fixed it. I have security lug nuts on wheels. Special socket was taped to end of lug wrench with electrical tape before we got tires from midas. Lady stranded again when she hit debris in the road. Opened trunk to find lug wrench missing special socket and tape from end. Had to go to advanced auto to buy a socket. Of course you have to buy the complete lug set for $40. Thanks midas. Took tire into midas for replacement under warranty. Compained to manager about missing socket. manager said they never use customer sockets, they have their own, i asked him why did they call me then and ask me where i kept my socket for my wheels. I asked the manager to give me one of his sockets so I could return the set to advanced auto. He had 3 in his hand. He gives me the oldest one and keeps the new looking ones, probably one of which was mine. Stay far away from this place.
Came in to check noise from front brakes. I feared the worst since its... read more Came in to check noise from front brakes. I feared the worst since its my wifes car. After they checked it out found I only needed front pads everything else was good. Price was really good for high quality ceramic pads. I will start using this shop for both of our cars.
Poor Customer Service. I went to All Tune and Lube to get my vehicle i... read more Poor Customer Service. I went to All Tune and Lube to get my vehicle inspected for my new car insurance policy. This was the closest location to my home which was still 13 miles away. When I arrived, I walked in with my 7 month old son and told the man at the front desk what I was there for. His simple answer was "We don't do those in the rain". When I stated that it wasn't raining at the time he said "We won't do those at all any day it has rained". I honestly stood there stunned. When I repeated that it wasn't raining he told me to go somewhere else. I have never known a company to stop working simply because it had rained earlier in the day. Unbelievable. I will never go back to this company and urge anyone else to call ahead and see if they are actually going to work on the day you intend on visiting them.
