I took my 97 Saturn to Earl's because of the automatic transmission no... read more I took my 97 Saturn to Earl's because of the automatic transmission not shifting into gear. I requested a used transmission put in. The first one they got from the junk yard was cracked and leaked fluid and had to be replaced. When I finally got it a week later, $1100 later, the car now doesn't shift into reverse easily so I took it back. Its under a 90 day warranty on parts only. They put in the valve from the cracked transmission and gave it back 3 days later saying it SEEMS better. After driving it for a day, it is still having reverse problems. Now they have to check with the junk yard to see if they can get another one and call back tomorrow. I feel I am getting the run around and they just don't want to fix it properly. If I wasn't already $1100 in the hole with them I would take it somewhere else.
BEST DEAL AND SERVICE I EVER GOT. GREAT PEOPLE!!!
This company, Big B's Automotive (Brian Shwenning) WILL RIP YOU OFF. ... read more This company, Big B's Automotive (Brian Shwenning) WILL RIP YOU OFF. I was completely conned by this "so called mechanic". Almost six months ago I had a car towed to him that he said he could fix "no problem". He needed money for parts, so like an idiot, I gave him 260.$ Then he disappeared for almost three months, I went to where he works during the day to see if I could find him there. I was told he was MIA and their phone was ringing off the hook with other people who were in the same situation as myself. When he finally contacted me, he told me someone had died, so he had to go out of town. I felt bad, and understood (I now think that was crap). My car was at his friends house because he needed help with it, and according to Brian, the other mechanic needed more money or he wouldn't work on it anymore. Again like an idiot, I gave him another 260.$ He kept telling me he couldn't find parts, so I started going to junk yards getting the parts, and driving them to him. Brian NEVER returns,or, answers calls. His phone is either broken, he cant call at that moment, his hands are dirty, etc etc etc, I have numerous texts with lame excuses. I copied a few of his actual texts on here for you to see (I forwarded them to my email, and copied and pasted them on here, that is why they are from T mobile). I bought and brought him another part going on four weeks ago, I have been trying to call him everyday since. No surprise he has not called, or answered once. I have since tracked down the car and talked to the gentleman who actually had been working on it. I do believe the other mechanic is a very nice, honest man, and he has done work on it, but, doesn't have much time to do so, and to no surprise, BRIAN HAS NOT GIVEN HIM ANY MONEY!!!!! The car is still not running, and when I texted Brian to tell him I needed to get the car back running or not, and that he knew six months ago, I bought the car with one mortgage payment, and gave him another mortg
