Convertible top not working that Mitsubishi claimed only needs center ... read more Convertible top not working that Mitsubishi claimed only needs center cylinder but no longer has part. Ronin insists on ordering the part. He apologizes for delay after couple of weeks. Tells me he will discount a day car rental. He then claims the left cylinder is also needed. So I purchased this part online. Next week, he claims might as well get the right side leaking a little to do it right. So purchase 3rd cylinder. His wife claimed no work is done without a written estimate. When asked for it, Ronin says she is too busy. It will only be a couple hours labor, but I have a free oil change, and car wash with a year guarantee. Online estimate of auto repair is $80-$120 by dealers. So pickup car with $600 cash and notice a ping in the fender with nicks. He denies responsibility. Then,top does not close up after 2 days. Ronin finally claims the 3 parts installed work, but now need 2 block cylinders costing $400 each, and refuses further work with rebuilt parts. You be the judge of this crook.
I have known the owner Marcus for over 18 years. Always delivers grea... read more I have known the owner Marcus for over 18 years. Always delivers great service at a fair price. I highly recommend!
As an owner of an S60-R Volvo, I like and need a certified professiona... read more As an owner of an S60-R Volvo, I like and need a certified professional to service my auto. After my discontent with the non-excellent customer service experience from my nearby Volvo dealer, I decided to try Davie Motors, and so glad that I did. Jeff who works the front desk scheduled my appointments at my convenience, advised me on the status of my auto & the cost of my repairs in a timely manner and with courtesy. Jeff was also attentive as I waited for my repairs to be completed. I was pleased that Doron, the DM owner, he had "hands on" with my auto and listened to my concerns with an unhurried patience and also attentive. And most important to me, they treated me with respect and equality by using all the mechanical words to describe the issues and explaining them too when requested. And considering that I am a woman, that is what I call great customer service. The cost of repairs is reasonable too for being a performance auto. My auto is running as expected, thanks to the auto care from Davie Motors! Thanks to Kip, Jeff & Doron! I'll see you all next year for my time belt replace appointment! :) Happy Holidays!!! with Love & Gratitude, Millie A.
