I was told that my nail in my tire was repaired. As I got back to my ... read more I was told that my nail in my tire was repaired. As I got back to my home state in Mississippi, it was low again. Local mechanic said it was in the sidewall and not fixable. COULD be coincidence and happened next day, but it was same tire and same pressure reading. Individual gentleman who welcomed me was wonderful, however. FYI.
In November 2022, I received an Oil Change and Tire Rotation for $68.5... read more In November 2022, I received an Oil Change and Tire Rotation for $68.50. I had a coupon for $20 off. On 5/19/23, the same services were rendered with a $20 coupon. The cost was $120.96. I was told the increase was the cost of oil had increased. Actually, the price for oil was unchanged. The price of the oil filter went from $4,99 to $16.99. The cost for category 1 increased $67.18. Any reasonable person would consider this outrageous. I understand the need for cost increase but this approaches price gouging in my opinion. I travel 6 miles to your facility because you are Veteran owned when there are numerous facilities closer for me. Unfortunately, you have lost a customer. I might also state your customer service has degraded from my initial visit over a year ago.
He has had my Sons truck for over two weeks going to rebuild the tran... read more He has had my Sons truck for over two weeks going to rebuild the transmission, called and told him it was ready after a week, so my son picks it up. Gets 10 mins down the road and it cutting off. Never done that before. He couldn't keep it cranked. Son calls the shop and the owner tells him..."I don't know buddy," my son tells him it needs to come back and the owner says "well if u can get it back!" I should have known better at this point but my son gets it back there to his shop in (the middle of no where ) this man has for another week at this point and we go to pick up 4/14/22 and 10 mins down the road ... Rpm bouncing and shutting off again and choking to stay on. Call owner he says some bs about he don't know, he thinks it is electrical and tells my son to unplug the brake line under the steering wheel. This guy is an idiot. We got it to another mechanic yesterday after noon and I will be pursuing him legally. He called my son and cussed him out telling him it was his fault and he was doing something to it My son is 17 years old and I was driving behind him He didn't do anything but trust this man knew what he was doing with his 1994 Chevy truck And he didn’t . He caused more issues then originally what was wrong .
