Excellent Customer Service! Excellent quality of work! Excellent exper... read more Excellent Customer Service! Excellent quality of work! Excellent experience at Jimmy's! It truly shows that they value their customers. They treated us like a priority throughout our repair process where we were clearly informed about all the repairs and always had open communication with the staff about any concerns. They were upfront and honest about all the expenses and didn't mind "inspections" from my husband...quite frequently. EVERYONE is so friendly, helpful and patient. Thanks to everyone for always, always being so kind and caring to me and my hubby during our stressful time. Bravo! Customers for life! Nikki
Avoid this place at all costs! I understand you can't choose where you... read more Avoid this place at all costs! I understand you can't choose where you have mechanical issues but you do not have to choose these incompetent technicians masquerading as mechanics. My fuel pump went out on my truck, not doing much research I call for the first tow service I found on Google. The guy towing me says I have to go to the guy at his shop. Sounds weird but I wanted to get back on the road. They totally took advantage of the situation charging me $600. Then to top it off when I get home (150 miles away) one of the fuel lines comes disconnected causing my truck to die in the middle of the road and I lose a half tank of gas. After calling them they said the only way they would reimburse me for this awful experience is if I have my vehicle towed all the way back to them. I spoke to the one that did the "work" and he said he wouldn't honor the warranty on his work even if a real mechanic gave me documentation stating that this incident occured through no fault of my own but in fact was a result of faulty installation. Absolutely ridiculous. I will make sure to comment on every public review forum I find these people at. Do yourself a favor, avoid them at all costs
If I could have given 0 stars, I would have. This place does horrible... read more If I could have given 0 stars, I would have. This place does horrible service. The customer service is just as bad. Had to refuse to take my car twice due to poor workmanship. Going to pick my car up this afternoon and contact an attorney. There is dirt in the paint and it looks worse now than when I dropped the car off. It was minor damage due to a collision with a deer. I was told that my car was just one of those that was just too hard to fix. Nothing has been lined up like it was supposed to be, and I was told that they painted extra on my bumper as a courtesy. A courtesy that left my bumper looking worse than when I brought it in, even with the damage from the deer. I would not recommend anyone go to this place, unless you want to be ripped off and treated like crap.
