I was told that my nail in my tire was repaired. As I got back to my ... read more I was told that my nail in my tire was repaired. As I got back to my home state in Mississippi, it was low again. Local mechanic said it was in the sidewall and not fixable. COULD be coincidence and happened next day, but it was same tire and same pressure reading. Individual gentleman who welcomed me was wonderful, however. FYI.
In November 2022, I received an Oil Change and Tire Rotation for $68.5... read more In November 2022, I received an Oil Change and Tire Rotation for $68.50. I had a coupon for $20 off. On 5/19/23, the same services were rendered with a $20 coupon. The cost was $120.96. I was told the increase was the cost of oil had increased. Actually, the price for oil was unchanged. The price of the oil filter went from $4,99 to $16.99. The cost for category 1 increased $67.18. Any reasonable person would consider this outrageous. I understand the need for cost increase but this approaches price gouging in my opinion. I travel 6 miles to your facility because you are Veteran owned when there are numerous facilities closer for me. Unfortunately, you have lost a customer. I might also state your customer service has degraded from my initial visit over a year ago.
Probably THE best business I have EVER had the pleasure of dealing w... read more Probably THE best business I have EVER had the pleasure of dealing with. Period. First took my van there in 2007 for an A/C problem, and a few months later I knew what a true gem they are when I needed a radiator repair they had the specialized equipment to do, which anyplace else might mean a long repair and big bucks. I (and my wallet) were very pleased: it was fast and affordable. That has continued over the years - every repair experience fast and affordable. They do the job right, AND take the time to explain the needed / recommended repairs, and the impact if you decide not to so them or delay them for a while. The right place for great work at the right price
