Scam alert! Rennen Imports will scam you! Avoid using this “repair sho... read more Scam alert! Rennen Imports will scam you! Avoid using this “repair shop.” The idiot with the annoying British accent knows nothing about Porsche or German motors. Read the previous reviews, the negative reviews are very accurate. This scammer “repair shop” tried to tell me that my Porsche was dead, and their only option was a new motor starting at around $22,000. After paying to have my car towed here and back home, then paying for their fraudulent diagnosis, I had to pay yet again to have it towed to a REAL repair shop where they were able to determine that it was a $900 part and after labor, everything was going to cost $10,500. A big difference from $22,000. Then when given a chance to make things right, the idiot tells me he was never going to repair the engine, he would have just bought a new engine to put in, even though that contradicts what he had previously said when he told me it was going to cost $22,000 to “repair,” not replace the engine. Even when given the chance to make things right, this place tried to argue and blame me. The idiot then told me it was my fault that I bought a worthless car and there was nothing he could do. Obviously, I should have read all the previous reviews for this place, as the previous reviews are loaded with customers experiencing the EXACT same garbage service. Read the reviews, look at the other people who were “quoted” insanely high prices and all went elsewhere and paid LESS THAN HALF what Rennen quoted. Previous reviews: Rennen quoted $4,000 – Customer got the repair done for $569 Rennen quoted $800 – Customer got the repair done for $500 Rennen quoted $669 – Customer got the repair done for $239 And that’s just the ones who took the time to write a review for this scammer shop. This doesn’t even include all the negative reviews that all have the same theme: brought my car to Rennen Imports, got the car back and this was broken, that was broken, and Rennen Imports takes ZERO responsibility for breaking anything. In closing, you have a scammer “repair shop,” up-charging customers for repairs by hundreds and sometimes thousands of dollars, and if that wasn’t bad enough, they’d break stuff on your car and claim they had nothing to do with it. If you like your car, enjoy not being scammed, and don’t want to spend 10 times what repairs should cost; I would HIGHLY suggest going literally ANYWHERE else. You would be 100 times better off trying to repair your car yourself with zero experience or knowledge of cars, since this would still be a more experienced and knowledge than any person working on your vehicle at Rennen Imports.
Do not waste your time and get scammed by this company. A year ago my ... read more Do not waste your time and get scammed by this company. A year ago my A/c unit was repaired at this shop. After it stopped working again I called and was told to bring it in so they could take a look at it. They called and let me know what the issue and cost of repair would be . I stated that I did not have another $550 dollars until I got paid to get the repair done until next week. I went to pick up my vehicle and was told that I am being charged $109 dollars for a "diagnostic fee" that with out paying I would not be able to get my car back. At no point with my initial conversation, drop off or being told the diagnostic was I told that there would be a fee. When questioned about this they stated its a new policy that doesn't have to be disclosed. That is unbelievable to me , to my understanding no work or cost can be charged without being approved through the client and at no point was that discussed or even suggested. Do not trust this business.
Do not go here they will change prices, try to get you to pay over the... read more Do not go here they will change prices, try to get you to pay over the quoted price to correct their shoddy work. I was quoted $220 to put in 2 Catalytic Converters in a 2010 Supercharged Range Rover sport. I ordered my genuine parts from the Land Rover dealership once my parts arrived I scheduled the installation for the next day. When I brought the vehicle in the shop owner offered to source the parts. I told him I’ve already purchased the parts from the dealership. He responded “that is fine” and they began to get started. I waited the estimated 2hr for work to be completed. I stepped out to get get lunch and I received a call from them saying they were having trouble fitting the catalytic converter’s to the manifold pipes. They said the fittings were not the same. I contacted the Land Rover dealership who confirmed the part numbers. They then told me they can take the system back down to correct the spacing and re-fit the catalytic converters for an additional $200 or they can cut the inlet off of the old catalytic converter and attach it to the new catalytic converter because they felt that would make it fit. Dealership advised against this saying altering a part would void the warranty. I asked them to put the vehicle back together that it’s probably best I go to another shop. 5 min late I got my truck back went to leave and it stalled out multiple times. I pulled over and viewed the catalytic converters fittings, both were left completely loose with a 1 in gap. The check engine light, restricted performance light, and low battery light are now on and the truck barely runs. When I returned they kicked me out and refused service after telling me I bought “eBay parts” They also refused to refund payment although they never completed the job properly. I had the vehicle towed to another repair facility immediately. I would stay far away from here if you value your vehicle.
