Best.Service.Ever. My 2001 Jeep had a windshield replaced and the Tech... read more Best.Service.Ever. My 2001 Jeep had a windshield replaced and the Tech dropped black glue on the hood. Safelight was very nice and said Ard Paint & Body would fix it. Donnie, the Owner, came and got it, kept it overnight, then brought it back. Not only did he fix the hood, he also fixed some minor dings and a scrape on my bumper. It also looks like he buffed the whole vehicle and polished my headlight covers. All without my asking. I am blown away by the level of service I received. My Jeep is my baby and only has 62,000 miles on it. It had the typical dents and dings you get from people who aren't careful in parking lots (or who just don't care about others property). It now looks Brand New. I really wish everyone conducted business the way Mr. Ard does. Do your self a favor and go see him. P.S. The business is not actually directly on Pine Forest, it's on the next back street. You can Google it.
I purchased a used vehicle and dealer has denied any repairs within th... read more I purchased a used vehicle and dealer has denied any repairs within the first 30 days of purchase. Within first week a crack on windshield became noticeable. Dealer declined repairing. Safelite informed me crack has been there and was covered up so I had to replace the entire windshield within first 7 days. Then brakes began to squeak loudly and transmission wasn't shifting properly. Had a second opinion for these issues and found rust on brakes and that transmission fluid had been over filled. Brought car back to dealer on the 23rd day and was denied repairs again citing nothing is wrong and that rust is expected and that second opinion people are wrong. I know there are problems with the car cause I'm driving it! To be denied help within the first 30 days of purchase is just wrong. Clearly these issues were there and weren't disclosed to me at purchase or covered up so I wouldn't notice at time of purchase. My warranty cannot cover repairs for pre existing conditions. Now I'm paying for repairs that should have been made by the dealership.
I have been waiting for my brakes to be fixe3d since March 1, 2016. I... read more I have been waiting for my brakes to be fixe3d since March 1, 2016. I keep getting promises but no action. I am looking for another shop that can get me back on the road.
