Mike and his team of technicians provided excellent service at competi... read more Mike and his team of technicians provided excellent service at competitive prices and we were very pleased. I would recommend CFFS to anyone passing through the area. Mike and his staff were very professional and caring. Excellent experience!
For the last three days I've been asking about my company truck if the... read more For the last three days I've been asking about my company truck if they looked at it yet. And all I get is oh it's scheduled to go in today. That's been for the last three days and it's been there since Monday June 15. I would like to know why it's takes so long when I'm an over the road trucker and I need to get back out to make money.
My experience was terrible and that is an understatement. The customer... read more My experience was terrible and that is an understatement. The customer service was horrible. I had set up an appointment to have my car fixed a week in advance. They called me the morning of to say that something hadn't been approved through the insurance and that someone would follow up with me later that day. I never heard from anyone. Called the next day, was given a different story that some of the parts were backordered and they were trying to find used parts. I stated I did not want used parts as my car is a 2014. They responded that they weren't sure when they would be able to obtain the parts. And never heard from anyone again. I can see they didn't want my business and that's fine. Took it to the dealer and they fixed it perfectly WITH NEW PARTS THAT WERE NOT BACKORDERED ACCORDING TO THE DEALER.
