I came down to PCB with the family for one last trip and the LR slide ... read more I came down to PCB with the family for one last trip and the LR slide wouldn’t open. Called Tom and within an hour he had a service tech onsite. He had the gearbox on hand and replaced it in a little less than hour we were up and running again. They worked directly with our extended warranty company (Easy Care) and I only paid the deductible. Can’t say enough good things about these folks but highly recommend them if you’re in the area and need help. Friendly, fast, and professional should say it all. Thanks guys for saving our last weekend trip before school starts. Jim
Called to get some help with a 12 volt fuse that kept blowing. He spe... read more Called to get some help with a 12 volt fuse that kept blowing. He spent a lot of time over the phone troubleshooting the problem. He was not able to get there until late in the day but did call back to see how the recommended fix came. Using his suggestion I was able to find the problem and get it running. Saved the vacation. Impressed that I got a call back...he has earned my future business.
Excellent service on the oil, filter and transmission service. Noticed... read more Excellent service on the oil, filter and transmission service. Noticed a leak of fluid on my garage floor a couple of days after the service. Called and got a a response at my home with a replacement car and a clean up of the spot on the floor. It appears that the oil filter was defective and required replacement. While in the shop, they noticed part of the heat shield had torn away (I had driven through some some deep puddles at speed that cause the shield to be torn away). They recommended replacement, ordered the new (modified) heat shield and returned my car. Again, great service and the highest recommendation to all to use this shop for routine and special maintenance.
