This is the first time I personally used Carnovale Car Care for my Mas... read more This is the first time I personally used Carnovale Car Care for my Maserati. I was referred by a friend who has been very pleased with their service. The experience felt very personal; I did not feel like a job ticket #. From the owner, to the owner's father, to the office gal Debbie, and to the mechanics (especially Dennis), the experience was everything one could ask for. I am a person who likes to know everything about my car so that I can anticipate or prevent future problems, and they took as long as necessary -- even going above and beyond -- to educate me on how things worked. I am not a person who writes many reviews but, in Carnovale’s case, I would feel remiss if I did not take the time to share my noteworthy experience.
Nicest auto repair place I ever had. Great people and great customer s... read more Nicest auto repair place I ever had. Great people and great customer service. Reasonable rates.
Mike, the owner, is not only a man of his word but also goes the extra... read more Mike, the owner, is not only a man of his word but also goes the extra mile. After doing extensive labor, Mike determined I needed a new fuel pump. I wasn't prepared for such an expensive repair and was in the middle of moving, so I paid for the labor but declined to get it fixed that day, also wondering if I should sell the car. Mike said that if/when I was ready to get the new pump, he'd replace the fuel pump without charging labor. Months later, I decided it would be cheaper to pay for a new fuel pump than buy another car. Mike stood by his offer and he put in a new pump. Plus, he drove it home just to make sure there were no signs of gas leaks etc. I'm so glad I decided to get it fixed--the car is super peppy and drives like a brand new car! In fact, it has never driven this well in all the time I've had it. He is an excellent mechanic, ethical, and trustworthy. Thanks Mike!
